Went for my oil change; quick and easy. Better than 4 other places I've been to in Hilo. Won't go anywhere else.

Amazing customer service exists at Lex Brodie for this damsel in distress. I pulled into Island Naturals shopping center and I accidently drove over a curb and punctured my tire. I did it good too with a huge gaping hole. Fix a flat was not an option here. I had no spare tire. I called Lex Brodies at 5:15 (they close at 6:00) I told them of my tire emergency. They immediately sent 2 guys to my car, jacked it up, took away flat tire while I waited at parking lot. A few minut...es later the manager calls to give price options. I select and purchase tire over phone. A few minutes after that the same 2 men return to lot, pop on new tire, grab their tools and leave. This whole process took less than 35 minutes. I was back on the road at 5:50. I felt like I had my own personal NASCAR pit crew. Lol Here's the kicker: they did not charge me extra for service call. Only the price of the tire! I am a forever customer from now on. Truly amazing. The 2 guys (Daniel and Jr.) Gave me a hug and a happy holidays on their way out.

When I walked in with my 2 boys I was helped immediately and they had candy for my boys! Best tire repair I've had yet! I will definitely be coming back!!!

Always helpful. Especially Tiana... always courtesy and pleasant on the phone as well... they aren't too busy on the days I've gone but they get the job done and my kids love the free wifi for their ipads

Professional staff very helpful very reasonable fast service in and out.

I never have to worry about my truck because they always take good care of it! Fast and friendly. My to go place 😁

I never have to worry about my truck because they always take good care of it! Fast and friendly. My to go place

Tiana provided us with fantastic customer service! We dropped off a car to get tire rotations and when we came to pick the car up, she helped us immediately. Whomever was working on the car neglected to write the tire model on the invoice and she went out in the rain to crawl under the car to check! Talk about going above and beyond for us. She was so nice and helpful, running around to find the invoice and keys for us. I recommend coming in and going to her for your automotive needs! She made our experience a great one.

Just got a vehicle inspection here for moving my car from out of state. The employees were pleasant and helpful.

We brought our van to be serviced and they made a mistake. They handled the mistake very professionally, mistakes happen to everyone. The reason I gave them a 5 is because they admitted their error and made it right. I would recommend them to everyone and will take our van their again next time it needs to be serviced