5
Kailua-Kona

They were awesome with my car and I really love my tires, basic but does the job

5
Hilo-Wiwoole

I came in to replace 4 new tires and have it installed. As I drove away, I noted how smooth the ride was. Less than a mile into my drive home, I started to feel the vibration and the noise was getting louder as I accelerated. I pulled over to the shoulder of the road to discover that the right front wheel had one lug nut holding the tire that was starting to come off. I called the shop and luckily someone answered because it was just about closing time. The shop sent a staff member to come and inspect and pick up my vehicle. The service was unacceptable, you are a tire shop and your employee forgot to put all the lug nuts on or tighten them. It would have been nice if your shop offered a free service for the inconvenience like a wheel alignment.

ALOHA... We are so THANKFUL that you were able to tell that something was not right with your tire and pulled off the road and gave us a call. Our sincere apologies for failing to quality check the torque on your new tires and agree it was unacceptable. I spoke to our Store Manager-Grant Thornton about your incident, and he said will be happy to do a Free wheel alignment for you. Again, our apologies for your inconvenience. -Anita @ Lex Brodie's Tire

- Hilo-Wiwoole
5
Kailua-Kona

Did my safety check early even when I arrived early for my appointment.

5
Kailua-Kona

5 Stars Had my tires replaced at Lex Brodies Tire, Brake & Service Company and the experience was great. The team was friendly, helpful, and got everything done quickly. They explained my options, answered my questions, and made the whole process easy. The new tires ride great, and I really appreciated the excellent customer service. Its nice to find a place thats professional, efficient, and easy to work with. Mahalo to the team Josh, Logan and Team! Ill definitely be back!

Mahalo Tashanna for purchasing your New Tires from our Kona Lex Brodie's. So glad that they were helpful and answered your questions. We appreciate your feedback, your 5 stars and your business. ALOHA!

- Kailua-Kona
5
Kailua-Kona

If you ever have car problems call Mac Towing and have them tow your car to Lex Brodie for great service.

Mahalo Larry for bringing your vehicle to our KONA LEX BRODIE'S to have your tires installed by our Team. We appreciate you and your 5 stars. MAHALO!!

- Kailua-Kona
5
Hilo-Wiwoole

My car broke down on a Friday morning. They were able to see me the same day and miraculously had the parts we needed and completed the repair the same day. Top tier service!!! Mahalo Lex Brodies 🙏🤙🏾

Awesome to hear that our HILO WIWOOOLE TEAM was able to take you in on the same day to replace your alternator and drive belt. We appreciate the 5-Stars and your business. MAHALO!!

- Hilo-Wiwoole
5
Waimea

Thank you Pohai for coming into our WAIMEA LEX BRODIE'S TIRE to purchase your new tires and have your oil change done. We will continue to help you maintain your vehicle and your tires. Mahalo!! -Anita

- Waimea
5
Pahoa

Great professional service, outstanding staff.

Thank you Richard for your review and 5-Stars for your recent Free tire rotations service at our Pahoa location. We appreciate you!!

- Pahoa
5
Pahoa

Your Pahoa lex Brodie's team is..... AWESOME

5
Hilo-Kilauea

great service!

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.