1
Pahoa

Poor service, all they tried to do was sell me new tires based on the date of my current tires. Although my tires have alot of thread depth they still insisted that I get new tires. All I wanted was a tire rotation and they denied me because of thread depth difference from the back to the front. The worker's looked tired and depleted, blairing some obscenitiy rap music. Very unprofessional I am never going there again.

SIR.... Tires have a shelf life. After 10 years, the tire become unsafe due to age. This is a TIA (Tire Industry of America) Standard that is followed by all Tire Dealers. Even though the outside of the tire looks good, the inside components are compromised. Wires become brittle and the rubber becomes hard. With the weight of the vehicle sitting on old tires, your tires could rupture as you are traveling down the road going 60 miles an hour. We DO NOT want to risk your safety or the safety of others. We are sad to see you leave us, but please know that we only recommended tires because we do care about our customers and their safety. I will mention the unpleasant music to our Store Manager. Thank you for bringing that to our attention. Aloha.... Anita =)

- Pahoa
5
Pahoa

Friendly and let us know what was happening.

5
Hilo-Wiwoole

As always fast friendly service, issue taken care of then back on the road.

5
Waimea

👍🏽

5
Pahoa

This is the first time I have been to Lex Brodies, and I gotta tell you, the Staff were top notch ,courteous,friendly and mindful of the "wait time" we had we had while waiting for our car. The Lounge and the customer service area were spot- on clean. (Smell Good Too). Comfortable seating ,TV, complementary Coffee ,free wifi and the cell phone charging station were excellent. Thanks Pahoa Lex Brodies for making my day......you guys are The Best

5
Waimea

Thanks for your help with my new truck tires. Everyone was super helpful and they did a great jon

5
Kailua-Kona

Tryten is very knowledgeable and professional as well when I needed some tires to change. Lex Brodie’s...Thank you.. Very Much.

5
Kailua-Kona

I was attended by Ala and he was very helpful, I originally went for a (flat tire) perhaps but then it turned out I needed a new tire because of a nail in a bad place. Ala gave me all the breakdown of the cost and within a couple of hours my car was ready to go. The other young man helping that morning was busy with a customer but made time to greet all that came into the store. Great job guys!!

5
Pahoa

. . Still great :)

5
Kailua-Kona

Very helpful staff and will do a good job.

THANK YOU Stephen for your 5-Satr review! AWESOME to hear that we are delivering great service. Aloha... Anita and the Kona Lex Brodie's Team =)

- Kailua-Kona
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.