5
Hilo-Kilauea

I'm so picky and I nearly never give reviews but these people are excelent to work with.

5
Hilo-Wiwoole

Check in was very quick and the wait time was much shorter than anticipated.

5
Kailua-Kona

Timely, professional and courteous service, always. Mary

5
Hilo-Wiwoole

5
Waimea

The staff is awesome! If something is not quite right, they will try to make it right. Thanks

5
Hilo-Kilauea

*An introvert's dream!* Appointments are able to be made online and confirmed via email (any changes must be made with a phone call). Drop off was easy with a few relatively quick questions (and I had to fill out a short form for my brake inspection). I opted to drop off and leave, but if you stay, the lobby has AC, tables with charging stations, a kids play area, TV, and beverages. After they finished the initial inspections, they emailed and texted a link to a report to what should be done (green: all good; yellow: suggested; red: required). 5-10 minutes later, they called and asked what work I would like done and the estimate (it took less than 5 minutes). I wasn't pressured or coerced to do anything excessive. A few hours later I received a call notifying me that my car was ready. Pick up was a breeze; I just needed to pay and collect my keys. Total face-to-face/call interaction: less than 20 minutes; possibly closer to 10 minutes Cost value: No idea. Not a car guy. Anxiety level: low

5
Waimea

Chauncey is very friendly and completely informative.

5
Hilo-Kilauea

Fantastic, fast and friendly service

4
Hilo-Wiwoole

1. Woman answering my call told me I’d have to come in and wait bc they wouldn’t give me an appointment for just a tire. However within 30 min of call I received a reminder for my appt at 1 pm - weird 2. The exact same tire purchased 3 mo ago was $217. This time it was $281 and was only mounted in the rim. 3. Service was great the day I bought the tire.

5
Hilo-Kilauea

Terrific Service

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.