5
Hilo-Kilauea

You make everything that needs to be repaired very clear by the photos,thank you for that !

Thank you, Joy, for your fantastic review! We take pride in providing transparency and clarity in our services. It's great to hear that our photos helped you understand the repairs needed. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! -Daniel Perreira

- Hilo-Kilauea
5
Hilo-Kilauea

The service is very good and they took care of my BMW very well I highly recommend them.

Thank you, Kelcey, for recommending Lex Brodie's Tire - Hilo Kilauea! We're glad you had an excellent experience with our team. If you need any further assistance or have any questions, please don't hesitate to reach out to us at (808) 985-8473 or [email protected]. We look forward to serving you again soon! - Daniel Perreira

- Hilo-Kilauea
5
Waimea

Chauncie greeted me and took down needed information. He was so pleasant - made the start of my day! Dana did a great job on the repairs. Its so great to have a place you can trust with your car! Mahalo!

April, thank you for taking the time to write such a thoughtful review! I'm thrilled to hear that Chauncie and Dana provided you with exceptional service. We pride ourselves on creating a trustworthy environment for our customers, and it means so much that you experienced just that. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Mahalo!-Daniel Perreira

- Waimea
5
Waimea

My car is a 2004 Toyota Avalon which I bought at the dealership in Hilo in 2005. It was being driven by the manager, so no one else but me has driven it all these years. I am going on 80 years old, live alone, and am less than five minutes from the Waimea Lex Brodie. It has been only there for servicing all these years, the staff knows me well, and I trust them. When I call to make an appointment, I tell them my car needs to come to its hospital for treatment! They laugh but take such good care of me! This last "hospital stay" was because the air conditioning was not working. It is now fixed, with the dye in it and a return appointment on Monday just to make sure there is no leak. It is working properly already I think, although they told me to be sure to drive it between now and then to make sure. These people are fantastic!! They drive me home while they are working on the car if necessary {less than five minutes away} and pick me up when it is ready. My car loves them as much as I do, and this is partly why I have been able to drive this wonderful car all these years. Thank you for the opportunity to tell you about these terrific people at Lex Brodie's Waimea.

Thank you Nancy, for your wonderful review! It's customers like you that make us love our job even more! We're glad to hear about your positive experiences here at our shop! Don't hesitate to give us a call if you need anything or have any questions—our team is always here to help! -Daniel Perreira

- Waimea
5
Waimea

Friendly staff Happy with service and recommendations

Thank you, Roque Roque, for the 5-star review! We're thrilled that you were pleased with our friendly staff, service, and recommendations. If you have any further questions or need assistance, don't hesitate to reach out to us at (808) 985-8473 or [email protected]. We're here to help! -Daniel Perreira

- Waimea
5
Hilo-Wiwoole

Great customer service and technicians! I appreciate the technicians who service my car and let me know what items are okay and what needs my attention. The waiting room area is always clean, inside and out. I trust taking my car there. Thank you!

Thank you for the awesome 5-star review, Theresa! Here at Lex Brodie's Tire - Hilo Kilauea, we take pride in providing top-notch customer service and ensuring your vehicle is in the best hands possible. We're delighted to hear that you trust us with your car and that our technicians have consistently exceeded your expectations. If you have any more questions or need assistance, don't hesitate to reach out to us at (808) 985-8473 or [email protected]. We appreciate your business and look forward to serving you again in the future! -Daniel Perreira

- Hilo-Wiwoole
5
Kailua-Kona

Hawaiian braddah forget his name was and is always awesome. There was a dwarfed short Caucasian gentleman again did not get name who was helping people who had just walked in despite a line of 5 people who were standing in line for 20ish minutes. Otherwise everything was great.

Mahalo nui loa Erik for sharing your experience! We appreciate your kind words about our team. We strive to provide exceptional service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (808) 985-8473 or [email protected]. Have a great day! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Good and quick set up and processing. Very quickj turn around time...

Thank you for the positive feedback, Colehour! We're thrilled to hear about your great experience with us. If you ever need any more of our services, don't hesitate to give us a call or send us an email. Have a wonderful day!

- Kailua-Kona
5
Kailua-Kona

Good and quick set up and processing. Very quickj turn around time...

Thank you for the 5-star review, Colehour! We love hearing that you had a good and quick experience with us! If you ever need anything, don't hesitate to reach out. Thanks again! -Daniel Perreira

- Kailua-Kona
5
Waimea

Lex Brodie's was able to get my car in their shop with just one-day notice. It only needed the tire pressure sensors replaced (every 8 years) and they went above and beyond also performing their 80-point inspection and finding only the cabin filter needed replacing. They also reset the check engine light and noted no faults, probably just a loose gas cap and the CEL would have turned off after a few refills, but it was an added complimentary service that is greatly appreciated. Will definitely return for any future service needs. Addendum: the next day, the spare tire was down to 8 psi. Lex Brodie's got the car in and found the bead seal was leaking due to the original spare tire being 16 years old. Ordered a new tire and had it installed after the weekend. Pricing is competitive to Costco and without the six week wait. Another example of their caring attitude.

Thank you so much, David, for your business and your 5-star review! It truly brings us joy to hear from customers who recognize the value of our services. We truly appreciate you and look forward to taking care of your vehicle in the future. Aloha, Anita =)

- Waimea
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.