Yesterday I went for a safety inspection and failed because of my tires. Wires were showing on one and I was afraid to drive very far. The first and closest tire place didnt have my size tire. So I went to Lex Brodies on Kilauea. The staff were very nice and extra helpful. They didnt have the right size either but they found two at the other Hilo store that would work. The waiting lounge was comfortable and it wasnt very long until they had me back on the road. Living in Orchidland, I usually go to Lex Brodies in Pahoa, but tomorrow I have another appointment for the other two tires they got from the Waimea store to be put on in Hilo. Im a happy customer.

Professional, Courteous, Respectful...thank you to the employees at Lex Brodie's in Kailua-Kona!

Friendly service agents and fast service. On time as promised.

As always great service. Appointment was at 9 a.m. for my yearly safety inspection, but got there early and didn't mind if I had to wait till my set appointment time and yet I was out before then. They treat their customers with great service. Two thumbs up to the team and it's because they have an awesome manager named Daniel. From experience, I believe and know that great teams always start from the top. Without great management you won't get great results or service. Keep up with the great work and service you provide to all your loyal/returning customers and to new customers ahead.

Convenient online appointment for a Saturday morning. Got in earlier than appointment for tire rotation and wheel alignment. Also air conditioner problem. The part for air conditioner wasn't available and will need to reschedule for next time.

They are always kind and helpful to me. Thank you.

I always enjoy coming to this location on Kilauea in Hilo. Very relaxing and I always enjoy good coffee. The guys always take good care of my car. Mahalo

As always, I am very pleased with the timely manner and customer service I experienced.

Great prices, fast service and good communication. Hard to beat.