Kailua-Kona
Here is a BIG shout out of THANKS to John at Lex Brodie ( Kailua-Kona)!!! Thank you for exceptionally kind customer service this Fri 2/7 morning. I was late to my appointment ( traffic slowdown), and had forgotten registration in car manual left at home (due to pressure to get visitors to their snorkel tour). John was upbeat and asked me to drive home and come back, NO judgment ( that is worth so much when someone might arrive a little scattered). On my return, safety check accomplished efficiently. I am very grateful for this terrific level of service. Thanks to John, thank you to all Lex Brodie staff I encountered (Iva for appointment, phone reception when I called that I would be late due to traffic). These details add up to care for customers that is otherwise hard to see. Mahalo nui loa!
Dear Suzanne, thank you for the kind words! We're thrilled to hear you had such a positive experience with John. At Lex Brodie's Tire -Hilo Kilauea, we always strive to provide exceptional service, and we're happy to know that you felt well taken care of. If you have any other car-related needs, don't hesitate to reach out to us at (808) 985-8473. -Daniel Perreira
- Kailua-Kona