5
Hilo-Wiwoole

Service was excellent. I never knew that you guys had a shuttle. I was totally expecting to have to walk back to my office. That was a great surprise. I love the efficiency in my service today.

Malia, we're thrilled to hear you had such a positive experience with us! Our shuttle service is just one of the many ways we strive to make your visit convenient and efficient. If you ever need any further assistance, please don't hesitate to reach out to us at (808) 985-8473. We're here to help! -Daniel Perreira

- Hilo-Wiwoole
5
Kailua-Kona

Here is a BIG shout out of THANKS to John at Lex Brodie ( Kailua-Kona)!!! Thank you for exceptionally kind customer service this Fri 2/7 morning. I was late to my appointment ( traffic slowdown), and had forgotten registration in car manual left at home (due to pressure to get visitors to their snorkel tour). John was upbeat and asked me to drive home and come back, NO judgment ( that is worth so much when someone might arrive a little scattered). On my return, safety check accomplished efficiently. I am very grateful for this terrific level of service. Thanks to John, thank you to all Lex Brodie staff I encountered (Iva for appointment, phone reception when I called that I would be late due to traffic). These details add up to care for customers that is otherwise hard to see. Mahalo nui loa!

Dear Suzanne, thank you for the kind words! We're thrilled to hear you had such a positive experience with John. At Lex Brodie's Tire -Hilo Kilauea, we always strive to provide exceptional service, and we're happy to know that you felt well taken care of. If you have any other car-related needs, don't hesitate to reach out to us at (808) 985-8473. -Daniel Perreira

- Kailua-Kona
5
Waimea

Very prompt service. Thank you for taking care of my car.

Thank you Sandy for taking the time to leave us a wonderful review. At Lex Brodie's Tire - Hilo Kilauea, we strive to provide excellent and prompt service. If you have any other concerns or need assistance, feel free to reach out to us at (808) 985-8473. - Daniel Perreira

- Waimea
5
Pahoa

Very helpful and efficient even though the table let urulized for safety checks is not functioning.

Barbara, your positive feedback brightened our day! Thank you for acknowledging our commitment to customer safety and service. We're always here for you at Lex Brodie's Tire -Hilo Kilauea. If you have any more questions or need further assistance, please don't hesitate to reach out at (808) 985-8473. -Daniel Perreira

- Pahoa
5
Waimea

Thanks for the ride to my de rust appt Chauncey !! Sherri

Hi Sherri! It's great to hear about your positive experience with Chauncey. We're proud to offer convenient services like our shuttle to your appointments. If you have any other questions or need assistance, feel free to give us a call at (808) 985-8473. Take care! -Daniel Perreira

- Waimea
5
Hilo-Wiwoole

These guys were great! Drop off was super smooth, pick up the same. They did a very detailed inspection of everything that was not expected, pointed out some items that needed attention and didn't pressure for an upsale on them, I appreciate that.

Hi Brian, thank you for the fantastic review! We're thrilled to hear that your experience with us was exceptional from start to finish. Providing a detailed inspection and offering advice without sales pressure is what we stand for. If you need any further assistance, please don't hesitate to reach out to us at (808) 985-8473. We look forward to serving you again in the future. -Daniel Perreira

- Hilo-Wiwoole
5
Kailua-Kona

It was very quick and easy to get my car's safety check.

Thank you for the 5-star review, Dennis! We're glad to hear that you had a quick and easy experience at our shop. If you have any other automotive needs, feel free to give us a call at (808) 985-8473. We're here to help! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

In and out in a flash. Staff was helpful and courteous.

Thank you for the amazing review! At Lex Brodie's Tire - Hilo Kilauea, customer satisfaction is our top priority. We strive to provide efficient and friendly service to all. If you have any more questions or need further assistance, don't hesitate to give us a call at (808) 985-8473. -Daniel Perreira

- Kailua-Kona
5
Hilo-Kilauea

It was fast and efficient. Waiting room was very comfortable and I do enjoy an afternoon coffee. It took less time than expected and the price for service was very reasonable. I definitely will come back again!

Thank you for choosing Lex Brodie's Tire - Hilo Kilauea, Bill! We're happy to hear that your experience was fast, efficient, and comfortable. Our goal is to provide prompt service at a reasonable price. We look forward to serving you again in the future! -Daniel Perreira

- Hilo-Kilauea
5
Waimea

Had my tires rotated.....they did the job fine but it took much longer than I was originally told.

Thank you for choosing Lex Brodie's for your tire rotation, Dale. We apologize for the longer wait than anticipated. We appreciate your understanding and will work on improving our efficiency. If you have any further concerns, please contact us at (808) 985-8473. -Daniel Perreira

- Waimea
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.