5
Kailua-Kona

John was fantastic in taking my appointment with speed and quickly took care of the car. His humor was an enjoyable change from other safety check locations. He won me as a Lex Brodie customer like no other.

Hi Ana, we are thrilled to read your review! Thank you for choosing Lex Brodie's Tire -Hilo Kilauea. We are glad that John provided you with exceptional service and made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future. -Daniel Perreira

- Kailua-Kona
4
Pahoa

Okay shoutout to this place for the work they have helped me with! David been a pleasure but I am sad that my check engine light even for all the work I have had done is still on and I wish I could from all the work I have done with Pahoa Lex Brodies that this wasn’t the case! They said the part was obsolete but after talking to couple places I heard different. I do like that they can come and drop you off pick you up at home when the vehicle ready for pickup! I am sad that the old manager did not actually submit proper documents to warranty company so make sure you always call and do your research be your own advocate but I do have a running van and I’m able to get to my appointments and babies! So I’m thankful for that! Also thankful that they have found ways to cover the diagnostic with the work I had already completed with them! I would say if your looking for something near you puna side who can help you I would give them a shot but just make sure you stay informed and stay on top as I feel like you have to protect yourself from what I went through I canceled my warranty and couldn’t get it back! I could have had almost two years of repairs covered through them if proper paperwork was completed! Crazy! But staying humble and just thankful to have a vehicle and I just look forward to the day I don’t see a check engine light on! Happy holidays ya’ll

Aloha Sharon... Thank you for your feedback and for working with David and the team. We’re glad to hear the pick-up and drop-off service has been helpful, and we’re happy you’re able to keep your van running. We sincerely apologize for the ongoing check engine light issue and the warranty paperwork mix-up. We understand how frustrating this has been, and we will work to improve communication and documentation moving forward. Your feedback is important, and we’ll use it to better serve our customers in the future. Thank you again for your understanding, and we hope you enjoy the holidays! Sincerely.. Your Car Care Team at Lex Brodie's Pahoa

- Pahoa
5
Hilo-Wiwoole

They took in my vehicle and before you know it, it's done. Super fast guys. Thank you!! 🤙

Thank you for your feedback Hanalani =) Happy Holidays!

- Hilo-Wiwoole
5
Kailua-Kona

Quick

Thank you for the 5-star review, David! We're thrilled to hear that you had a quick and efficient experience with us. If you ever need any more assistance with your tires, don't hesitate to give us a call at (808) 985-8473. We're here to help! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Great service from my first contact by phone inquiries with Lexy Brody Rep. Logan, his email follow-up to provide pricing, then calls to get stock from other stores, to completing the purchase of four new trailer tires!! Logan was friendly, courteous, efficient and extremely helpful in assisting me. Mahalo nui!

Melissa, thank you for choosing Lex Brodie's Tire - Hilo Kilauea! We are thrilled to hear about your wonderful experience with Logan. We pride ourselves on providing friendly, efficient, and helpful service to our customers. If you ever need anything else, please don't hesitate to give us a call at (808) 985-8473. Mahalo nui! -Daniel Perreira

- Kailua-Kona
5
Hilo-Wiwoole

Great Service

Thank you for the five-star review, John! We're thrilled to hear that you had a great service experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us at (808) 985-8473. Thank you for choosing Lex Brodie's Tire - Hilo Kilauea! -Daniel Perreira

- Hilo-Wiwoole
5
Kailua-Kona

Friendly helpful staff they helped me get every discount possible to maximize my savings and they were extremely knowledgeable and thorough in their work I'm very satisfied with my experience since the actual tire size I needed was nowhere on island lex brodie found me a good replacement size and I'm happy happy

Christopher, thank you for the kind words! We're thrilled to hear about your positive experience at our shop. Our team takes pride in providing top-notch customer service and ensuring you get the most out of your visit. Don't hesitate to reach out if you have any further questions or tire needs. We're here to help! -Daniel Perreira

- Kailua-Kona
5
Hilo-Wiwoole

Management and entire crew went above and beyond to service my sons vehicle.

Thank you for taking the time to leave us a five-star rating, Eric! We are thrilled to hear that our management and crew provided exceptional service for your son's vehicle. If you have any further questions or need any assistance, please don't hesitate to give us a call at (808) 985-8473. We look forward to serving you again soon! -Daniel Perreira

- Hilo-Wiwoole
5
Kailua-Kona

Thank you for the 5-star rating, Joseph! We're thrilled to hear about your positive experience at Lex Brodie's Tire - Hilo Kilauea. If there's anything else we can assist you with, please don't hesitate to reach out at (808) 985-8473. We hope to see you again soon! -Daniel Perreira

- Kailua-Kona
5
Hilo-Wiwoole

Professional and courtesy, very helpful.

Thank you for your kind words, Clayton! We're happy to hear that you had a positive experience with us. If you ever need anything, don't hesitate to reach out. -Daniel Perreira at Lex Brodie's Tire -Hilo Kilauea (808) 985-8473.

- Hilo-Wiwoole
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.