5
Kailua-Kona

My appointment for service was 8:00 a.m. I was met by a service agent. I was asked to wait a few minutes. My car was inspected. I was on my way home at 8:20 a.m. BRAVO!

Thank you, Jean, for choosing Lex Brodie's Tire in Hilo Kilauea! We appreciate your kind words about our prompt and efficient service. Our team strives to provide a seamless experience, and we are thrilled that we met your expectations. If you have any questions or need assistance in the future, please don't hesitate to call us at (808) 985-8473. Safe travels! -Daniel Perreira

- Kailua-Kona
5
Hilo-Wiwoole

5
Hilo-Kilauea

Great service, great communication!

Thank you for the kind words, Scott! We're thrilled to hear that you had a great experience with us. If you ever need anything else, don't hesitate to give us a call at (808) 985-8473. We're always here to help! -Daniel Perreira

- Hilo-Kilauea
5
Hilo-Kilauea

Lex Brodies identified the issues, provided photos and detailed explanations, got the job done quickly and efficiently so that I didn't miss any of my later appointments that day. Also they provided a shuttle service to a job I had scheduled, as a small business owner Lex Brodies is my first choice to keep me safely on the road and serving my clients!

John, thank you for making us your first choice! We're glad our detailed updates, efficient service, and shuttle option helped keep your schedule intact. It's great to know we could support your business while ensuring your safety on the road. If you ever need anything, just give us a call at (808) 985-8473. Take care! -Daniel Perreira

- Hilo-Kilauea
5
Pahoa

Great services and excellent customer service.

Dear Linda, thank you for the fantastic review! It makes us smile knowing you had a great experience with our services and exceptional customer care. If there's anything we can assist you with in the future, please feel free to reach out to us at (808) 985-8473. Take care! -Daniel Perreira

- Pahoa
5
Pahoa

Went in for a Safety Inspection. The staff were friendly, helpful, and professional. When a situation arose requiring a decision, confidentiality was maintained by speaking to the client in a private setting. There was a wait time due to the number of clients being served but the staff worked as efficiently and quickly as possible.

Thank you for taking the time to leave us such a wonderful review! We are thrilled that you had a great experience with us during your Safety Inspection visit. We always strive to provide friendly and professional service to all our clients. We apologize for any inconvenience due to the wait time, but we are glad that our team worked efficiently to serve you as quickly as possible. If you have any more questions or need further assistance, please don't hesitate to call us at (808) 985-8473. Thank you again! -Daniel Perreira

- Pahoa
5
Pahoa

Steven went above and beyond for us. We are truly thankful to him and happy with our experience!

Thank you for taking the time to share your positive experience, Marcelle! We're thrilled to hear that Steven went above and beyond to ensure a great, satisfying service with us. If you have any further questions or need assistance, don't hesitate to reach out at (808) 985-8473. We look forward to serving you again! -Daniel Perreira

- Pahoa
5
Kailua-Kona

I can't say enough good things about the Kona Lex Brodie's Service. I bought a used Toyota Corolla a few months ago, and I expected I had some issues needing to be fixed. I've had to go in 3-4 times over a couple months because the check engine light and other error codes kept flashing. My husband fix one issue on our own, and the guys at Lex Brodies were sensitive about testing the parts they thought might be a problem one by one to make sure they were working. Also because I had to come back, they didn't charge for a further diagnostic. I was expecting my repair would take a week or longer since parts were needing to be ordered, but somehow they managed to fix it in one day. I was very happy I got to return my rental car and get a refund. Especially as a woman who has had some bad experiences of being taken advantage of at other car repair establishments, I really appreciate how honest and hardworking the staff is. They take detailed notes in the service summary to describe what is wrong and exactly how they handled it, they don't do unnecessary work and protect the parts you may have already replaced, and they really care about the customers. Thank you so much! -Tara

5
Hilo-Wiwoole

Love their service always extremely polite. I have been doing business with Lex Brodie for 30 plus years. Excellent warranty. I trust their products and service! I would like to thank Malie for her for her kindness today. I'll definitely return for the Tires.

Thank you so much for taking the time to write such a wonderful review, Laura! We are thrilled to hear that you have been a loyal customer for over 30 years and that you consistently have a positive experience with us. We take pride in providing excellent customer service and ensuring that our customers feel valued and appreciated. We will be sure to pass along your kind words to Malie. Thank you again for your continued trust and support, and we look forward to serving you for another 30 plus years!-Daniel Perreira

- Hilo-Wiwoole
5
Kailua-Kona

John was fantastic in taking my appointment with speed and quickly took care of the car. His humor was an enjoyable change from other safety check locations. He won me as a Lex Brodie customer like no other.

Hi Ana, we are thrilled to read your review! Thank you for choosing Lex Brodie's Tire -Hilo Kilauea. We are glad that John provided you with exceptional service and made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future. -Daniel Perreira

- Kailua-Kona
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.