5
Hilo-Wiwoole

Im was satisfied with my service today in getting my utility trailer safety checked. I didnt have appointment and I was taken in a timely manner. Because I was told that there was only one person that could do the inspection I didnt have to wait that long. Thank You for always giving us good service. Aloha have a blessed day all of you and be safe.

Mahalo Darryl for your positive feedback and so glad we could help you with your Trailer Tire on short notice. Safe Travels! ALOHA =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

I have always been treated well by the staff at Lex Brodie. Today unfortunately they had a new guy working the front counter who appeared to me to be lazy, I came in and there was a young woman also working the front counter, and she was with a customer, but this young man was just standing around and when and never asked to help and when the woman was finished with the customer she helped me and I asked if this guy worked the counter or was a mechanic, and she said he worked the counter. I spoke with the guy who was in charge at the moment about this lazy worthless guy at the counter, and he said he would speak to the manager about it, so I was satisfied. They have a good crew there, but this one guy was a bum who was there to get a paycheck and cared nothing about the company who paid him. Jimmy Buffett sings a song called "It's my job" and it says no matter what your job is, you should try to be the best at it. This young man will fail in life if he does not change his attitude. I was very pleased that the guy who I spoke with did not try and defend the bad actions of a worker like so many people do. The guy in charge and the young woman who helped me are a great asset to the company and a blessing to the customers.

Thank you for your feedback David. We take all feedback to heart and will discuss this with the young man so that he knows how non-verbal communication is received. We appreciate you still giving US 5-Stars for the other 2 employees who helped you with your vehicle. We will all do our BEST to do a better job. Aloha... Anita =)

- Hilo-Wiwoole
5
Hilo-Kilauea

Fast friendly people and great service. Clean comfortable waiting area.

5
Kailua-Kona

Great service as usual!!!!!

4
Kailua-Kona

Gabby and his team were pleasant and efficient. I appreciated receiving the 76 point inspection including photos while they completed my synthetic oil change and tire rotation. The only reason the review isn't 5 stars is the cost of the tire rotation being more than 3x the cost at Costco (which I verified afterwards). I should have asked in advance, but didn't. It was clearly posted and for convenience I went ahead and had them complete the service, but I won't go there for that service in the future.

5
Hilo-Wiwoole

Very thorough, courteous and professional service by everyone with whom I had contact. I appreciated paying an even lower price than I was quoted, plus no labor charge for my wiper installation.

5
Kailua-Kona

Great services throughout Lex Brodies.

5
Hilo-Wiwoole

I want to thank the all technicians at Lex Brodie on Wiwo’ole St for their assistance in taking care of me and my car. They were quick and efficient which allowed me to drive home. I live in Waikoloa so I’m entirely grateful for their kindness in taking me in 15 min before closing to repair my tire. I will highly recommend this establishment.

Awww... We love reading stories like this about our staff helping our customers. MAHALO for leaving US a 5-Star review. Glad you made it home safely. Aloha =)

- Hilo-Wiwoole
5
Kailua-Kona

I received fast and friendly service

5
Waimea

I've been coming to Lex Brodie's for thirty years to buy tires, rotate them and oil changed every five thousand miles. I recently had them order me MIchelin tires for my car and I am very pleased with them. They always do a great job.

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.