5
Pahoa

Everyone was very bust, but still took time to talk to customers. Very willing to listen.

Karen, thank you for your kind words! Our team always strives to provide exceptional service, even during busy times. We understand the importance of listening to our customers and ensuring your needs are met. If you have any questions or need further assistance, please don't hesitate to give us a call at (808) 985-8473. We look forward to serving you again! -Daniel Perreira

- Pahoa
5
Pahoa

Awesome guys! Helped out my spouse by patching up tire and putting my spare tire back in its compartment. Great quality work and accomodations from Lex Pahoa!

5
Pahoa

Daughters had a flat tire, knew Id have to replace 2 tires(replaced 2 in Oct @ Kilauea) and Steve hooked me up and very relieved! Awesome!

Thank you for the positive feedback, Tim! We're glad to hear that Steve provided you with excellent service and took care of your tire needs. If you have any more questions or need further assistance, please don't hesitate to give us a call at (808) 985-8473. We're always here to help! -Daniel Perreira

- Pahoa
5
Pahoa

My van started having problems when I was driving it into town. I took it to Lex Brodies in the morning. I didnt have an appointment. I was really stressed out, because I had to drive my Senior citizen mother, across the island to Kona, for a doctors appointment the very next day. I just want to THANK the crew at the Pahoa Lex Brodies shop, from the bottom of my heart, because they worked on my vehicle for a few hours, in order to diagnose the problem. They even went on a test drive with me. They isolated the problem and gave me a detailed quote. Normally, when I receive EXCEPTIONAL service from a company, I make it a point to thank the employees and the mechanics (because my Father and Grandfather, were both US Navy auto and ship mechanics) I know how much work, knowledge, training & time, goes into working on engines, (especially these newer closed transmissions) This shop, really does honor their commitment to working with their customers in a fair and consistent manner, and I really do appreciate that when choosing mechanics to work on my vehicles, because its a huge investment and as a single mother, caring for my own aging mother, I cannot afford to have my vehicle break down on the road. In Alaska, I had the same mechanic, for over 20 years, until he retired and I gave him ALL of my business. I always prefer to have one shop or one mechanic, touch my vehicle anyhow. Ive heard mixed reviews from a few locals about going to Lex Brodies, but from what Ive seen, I think they are a wonderfully run shop and their employees truly care about their customers. I will definitely be bringing them my business for as long as I live on this island. Thank you, so very much, for truly caring about your customers. That kind of heartfelt service, is VERY hard to find these days.

Laura, thank you for this heartfelt review! Awwww.... Your review made me tear-up. We understand how stressful vehicle issues can be, especially when taking care of loved ones. We're glad our team in Pahoa provided you exceptional service, from diagnosing the problem to giving detailed quotes. It means the world to us that you appreciate our commitment to fairness and consistency. We too believe in building long-term relationships with our customers. If you ever need further assistance, please don't hesitate to reach out to Lex Brodie's Tire -Pahoa at (808) 965-9125. Stay safe on the road! Aloha.... Anita in Customer Care =)

- Pahoa
5
Pahoa

Thank you, Dan, for the 5-star rating! We appreciate your business and feedback. If you ever have any questions or concerns, feel free to give us a call at (808) 985-8473. We're here to help! -Daniel Perreira

- Pahoa
5
Pahoa

Great service, promised delivered ahead of scheduled time.

Richard, thank you for the exceptional review! We're thrilled to know you had a great experience with us. Customers like you motivate us to keep delivering top-notch service. If there's anything else we can do, don't hesitate to reach out at (808) 985-8473. We appreciate your support! -Daniel Perreira

- Pahoa
5
Pahoa

The service was prompt and professional. The technician who helped me was courteous and nice. The only thing I found lacking was the ink on my safety inspection sticker...it was faint, and I think the machine that made it needs a tuneup.

Hi Leah, thank you for your positive feedback! We're glad to hear that you had a great experience with our team. We appreciate your suggestion regarding the safety inspection sticker machine and we'll look into it. If you have any other concerns or need assistance in the future, please don't hesitate to reach out. -Daniel Perreira, Lex Brodie's Tire -Hilo Kilauea.

- Pahoa
5
Pahoa

We always trust your team to get the job done right

5
Pahoa

Super fast and efficient. Most friendly staff.

Henretta, thank you for this amazing feedback! We love hearing about your great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out at (808) 985-8473. We look forward to serving you again soon! -Daniel Perreira

- Pahoa
5
Pahoa

Was in need of a new vehicle battery on a Saturday as my vehicle battery had gone bad. Called the Pahoa location and although was told they were booked, was also told if could get there quickly, they would work me in as best as they could before closing. Got my car jump started and was able to drive to the shop. When I arrived, they were ready to sign me in and was told about an hour's wait. Went to the waiting room and 15 minutes later, they came and said my car was finished. Excellent service from start to finish. Thank you so much for your assistance, especially on a weekend.

Thank you for taking the time to write such a positive review! We are happy to hear that you had an exceptional customer service experience with us at Lex Brodie's Tire - Hilo Kilauea. Our team strives to provide prompt and efficient service to all our customers. If you need any further assistance, please don't hesitate to reach out to us at (808) 985-8473. - Daniel Perreira

- Pahoa
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.