5
Pahoa

Amazing customer service!

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. If you ever need any further assistance, don't hesitate to give us a call at (808) 985-8473. We're always here to help! -Daniel Perreira

- Pahoa
5
Pahoa

I FIND THAT TECHNICALLY THE LOCATION IS VERY PRECISE AND ACCURATE. THE CREW IS ACCOMMODATING AND NICE. I USED TO DRIVE TO DANNY AT THE HILO LOCATION .. NOW THIS IS MUCH MORE CONVENIENT.

Hi Stephen, thanks for leaving a 5-star review! We're glad to hear that you found our location convenient and our staff accommodating. Give us a call if you need anything at (808) 985-8473. We look forward to serving you again! -Daniel Perreira

- Pahoa
5
Pahoa

Always friendly and on time, appreciate their inspection and recommendations on repairs I may need on my 2001 (!) truck.

Bruce, we're glad you enjoyed your experience with us. Our team prides itself on being friendly and punctual, and we understand the importance of thorough inspections and recommendations for your vehicle's longevity. If you have any further questions or need assistance, feel free to reach out at (808) 985-8473. We look forward to serving you again in the future. -Daniel Perreira

- Pahoa
5
Pahoa

Busy shop, but offered clear communication about the timeframe for getting a safety check completed.

Thank you for taking the time to leave us a 5-star review, Kasey! We're glad to hear that you had a positive experience with us at Lex Brodie's Tire - Hilo Kilauea, even though our shop was busy. We strive to provide clear communication and efficient service. If you have any more questions or need further assistance, feel free to give us a call at (808) 985-8473. We're here to help! -Daniel Perreira

- Pahoa
5
Pahoa

Great services and excellent customer service.

Dear Linda, thank you for the fantastic review! It makes us smile knowing you had a great experience with our services and exceptional customer care. If there's anything we can assist you with in the future, please feel free to reach out to us at (808) 985-8473. Take care! -Daniel Perreira

- Pahoa
5
Pahoa

Went in for a Safety Inspection. The staff were friendly, helpful, and professional. When a situation arose requiring a decision, confidentiality was maintained by speaking to the client in a private setting. There was a wait time due to the number of clients being served but the staff worked as efficiently and quickly as possible.

Thank you for taking the time to leave us such a wonderful review! We are thrilled that you had a great experience with us during your Safety Inspection visit. We always strive to provide friendly and professional service to all our clients. We apologize for any inconvenience due to the wait time, but we are glad that our team worked efficiently to serve you as quickly as possible. If you have any more questions or need further assistance, please don't hesitate to call us at (808) 985-8473. Thank you again! -Daniel Perreira

- Pahoa
5
Pahoa

Steven went above and beyond for us. We are truly thankful to him and happy with our experience!

Thank you for taking the time to share your positive experience, Marcelle! We're thrilled to hear that Steven went above and beyond to ensure a great, satisfying service with us. If you have any further questions or need assistance, don't hesitate to reach out at (808) 985-8473. We look forward to serving you again! -Daniel Perreira

- Pahoa
4
Pahoa

Okay shoutout to this place for the work they have helped me with! David been a pleasure but I am sad that my check engine light even for all the work I have had done is still on and I wish I could from all the work I have done with Pahoa Lex Brodies that this wasn’t the case! They said the part was obsolete but after talking to couple places I heard different. I do like that they can come and drop you off pick you up at home when the vehicle ready for pickup! I am sad that the old manager did not actually submit proper documents to warranty company so make sure you always call and do your research be your own advocate but I do have a running van and I’m able to get to my appointments and babies! So I’m thankful for that! Also thankful that they have found ways to cover the diagnostic with the work I had already completed with them! I would say if your looking for something near you puna side who can help you I would give them a shot but just make sure you stay informed and stay on top as I feel like you have to protect yourself from what I went through I canceled my warranty and couldn’t get it back! I could have had almost two years of repairs covered through them if proper paperwork was completed! Crazy! But staying humble and just thankful to have a vehicle and I just look forward to the day I don’t see a check engine light on! Happy holidays ya’ll

Aloha Sharon... Thank you for your feedback and for working with David and the team. We’re glad to hear the pick-up and drop-off service has been helpful, and we’re happy you’re able to keep your van running. We sincerely apologize for the ongoing check engine light issue and the warranty paperwork mix-up. We understand how frustrating this has been, and we will work to improve communication and documentation moving forward. Your feedback is important, and we’ll use it to better serve our customers in the future. Thank you again for your understanding, and we hope you enjoy the holidays! Sincerely.. Your Car Care Team at Lex Brodie's Pahoa

- Pahoa
5
Pahoa

I felt well taken care of, and the man handling checking and all paperwork details did excellent!

Thank you Noelani for your 5 star review! Our goal is to provide excellent service from start to finish. We are glad to hear that you felt well taken care of during your visit. If there is anything else we can assist you with, please don't hesitate to reach out! -Daniel Perreira

- Pahoa
5
Pahoa

I was

Mahalo Noelani for choosing Lex Brodie's Hilo Kilauea and taking the time to leave us a 5-star rating! Please let us know if there is anything else we can assist you with. We look forward to serving you again in the future! -Daniel Perreira

- Pahoa
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.