Went in for a Safety Inspection. The staff were friendly, helpful, and professional. When a situation arose requiring a decision, confidentiality was maintained by speaking to the client in a private setting. There was a wait time due to the number of clients being served but the staff worked as efficiently and quickly as possible.

Steven went above and beyond for us. We are truly thankful to him and happy with our experience!

Okay shoutout to this place for the work they have helped me with! David been a pleasure but I am sad that my check engine light even for all the work I have had done is still on and I wish I could from all the work I have done with Pahoa Lex Brodies that this wasn’t the case! They said the part was obsolete but after talking to couple places I heard different. I do like that they can come and drop you off pick you up at home when the vehicle ready for pickup! I am sad that the old manager did not actually submit proper documents to warranty company so make sure you always call and do your research be your own advocate but I do have a running van and I’m able to get to my appointments and babies! So I’m thankful for that! Also thankful that they have found ways to cover the diagnostic with the work I had already completed with them! I would say if your looking for something near you puna side who can help you I would give them a shot but just make sure you stay informed and stay on top as I feel like you have to protect yourself from what I went through I canceled my warranty and couldn’t get it back! I could have had almost two years of repairs covered through them if proper paperwork was completed! Crazy! But staying humble and just thankful to have a vehicle and I just look forward to the day I don’t see a check engine light on! Happy holidays ya’ll

I felt well taken care of, and the man handling checking and all paperwork details did excellent!

I was

Everyone was very bust, but still took time to talk to customers. Very willing to listen.

Awesome guys! Helped out my spouse by patching up tire and putting my spare tire back in its compartment. Great quality work and accomodations from Lex Pahoa!

Daughters had a flat tire, knew Id have to replace 2 tires(replaced 2 in Oct @ Kilauea) and Steve hooked me up and very relieved! Awesome!

My van started having problems when I was driving it into town. I took it to Lex Brodies in the morning. I didnt have an appointment. I was really stressed out, because I had to drive my Senior citizen mother, across the island to Kona, for a doctors appointment the very next day. I just want to THANK the crew at the Pahoa Lex Brodies shop, from the bottom of my heart, because they worked on my vehicle for a few hours, in order to diagnose the problem. They even went on a test drive with me. They isolated the problem and gave me a detailed quote. Normally, when I receive EXCEPTIONAL service from a company, I make it a point to thank the employees and the mechanics (because my Father and Grandfather, were both US Navy auto and ship mechanics) I know how much work, knowledge, training & time, goes into working on engines, (especially these newer closed transmissions) This shop, really does honor their commitment to working with their customers in a fair and consistent manner, and I really do appreciate that when choosing mechanics to work on my vehicles, because its a huge investment and as a single mother, caring for my own aging mother, I cannot afford to have my vehicle break down on the road. In Alaska, I had the same mechanic, for over 20 years, until he retired and I gave him ALL of my business. I always prefer to have one shop or one mechanic, touch my vehicle anyhow. Ive heard mixed reviews from a few locals about going to Lex Brodies, but from what Ive seen, I think they are a wonderfully run shop and their employees truly care about their customers. I will definitely be bringing them my business for as long as I live on this island. Thank you, so very much, for truly caring about your customers. That kind of heartfelt service, is VERY hard to find these days.