I needed a particular brand of tire. I called Waimea and they said they don't have them and they do not know when they would be in. My chance I thought I will just call Kona and see what they say. Kona called Hilo and had the tires shipped to them and they installed them. That was an amazing customer service move.

I especially appreciated the comprehensive multi point vehicle condition report. The pictures of the struts and brake pads were important to me because I now know their status. Thanks!

You’re really busy is the only problem

Great service, friendly staff who explained car needs during safety check, noticing 2 front tires were bald(!), and comfortable environment to wait while car service done. Thank you to IVA, for excellent customer care!!

Fast and friendly. Gabby was excellent to work with.

Great service! Grof

Logan and Gabe very helpful.

Gabby very informative, efficient & personable. We were in & out quickly with a new set of tire.