1
Kailua-Kona

Walked in to buy a set of staggered Michelin pilot super sports mounted on OEM camaro rims. Was quoted $1300 for just the rear 2. These tires cost $300 each anywhere else. I offered to bring in a set and just have them mount and balance. After 4 different "techs" came out to look at my OEM rims they decided they couldn't mount them because they didn't want to damage my rim. I ran from that terrible store and would not recommend anyone go there ever!

Hello Alex, We appreciate your feedback and the opportunity to help you. I'm guessing your tires were low profiles and you had really nice rims. Our technicians are extra careful about not ruining our customers wheels. if we were to cause any damage to your wheels, I'm sure you would get really upset. Our tire changing machines handle most wheels with ease, but when it comes to specialty wheels-it's best to take it to a high performance shop. It's better to be safe than sorry. Thank you again for stopping in. Aloha.... Anita =)

- Kailua-Kona
4
Kailua-Kona

Consistently great, have used there services several times...Aloha

3
Kailua-Kona

They did my bfs 1999 honda accord tires but wen he goes 60mph his steering wheel shacks

HELLO Kristin, Thank you for your BF business. Have him bring the vehicle back to our Kona Store and let the technicians check out his tires. One of the tires may need to be re-balanced or something else might be causing the shake. If he bought the tires from us, there is no charge for LEX to look at his tires. Mahalo again! Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

A big mahalo to Jon Salinas for helping me today. aaa didn't even have a tire pressure gauge. This is the place for help when you are in a pickle.

Mahalo Phoebe for acknowledging the customer service that Jon Salinas gave to you. We strive to…Mahalo Phoebe for acknowledging the customer service that Jon Salinas gave to you. We strive to provide the best service possible and appreciate the compliments. Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Great job, fast, efficient and friendly. The entire team is well prepared and know the job. Very pleasant experience every time. The manager noticed that my inspection sticker was about to expire and asked if I wanted it taken care of. It saved me a lot of time to be able to do everything at the same time and place.

5
Kailua-Kona

Fast, efficient, thorough and courteous!

5
Kailua-Kona

The "Fast Lube" service is GREAT! Very thorough in what they check and review with customer at end. Fast and reasonably priced!

Mahalo Kathleen for your Feedback. We appreciate you as our customer. Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Had my safety check done here. Great job, fast and efficient. No waiting!

2
Kailua-Kona

Price was good, initial phone service from Kamu was excellent. Sadly, a different person did our intake, quoted 2 hours, took just about 4. Also, we asked to keep one of our old tires as a spare, had to ask for it after checking out. Still waiting on it now. Came in about 11:45am. It is now 4:10pm.

Amanda, Thank you for your feedback. So sorry about the L-O-N-G WAIT! I know sometimes they get so busy that tire work gets backed up. Since you posted this reveiw, you'll be happy to know that we have increased our staff to accomodate the amount of customers we see. Again, we aplogize for taking so much of your time. Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Great job, fast, efficient and friendly. The entire team is well prepared and know the job. Very pleasant experience every time. The manager noticed that my inspection sticker was about to expire and asked if I wanted it taken care of. It saved me a lot of time to be able to do everything at the same time and place.

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.