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Kailua-Kona(808) 217-9746
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75-5570 Kuakini Hwy.Kailua-Kona, HI 96740
Waimea(808) 329-4373
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67-1185 Mamalahoa Hwy.Kamuela, HI 96743
Pahoa(808) 756-9347
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15-2658 Pahoa Village Rd.Pahoa, HI 96778
Hilo-Wiwoole(808) 756-9924
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170 Wiwoole St.Hilo, HI 96720
Hilo-Kilauea(808) 746-7030
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1095 Kilauea Ave.Hilo, HI 96720
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5
Kailua-Kona

These guys are so courteous and friendly and they do great work!

3
Kailua-Kona

Three starts because the staff working in the tire shop making the work orders are amazing excellent service. But 2.5 hours to patch a tire. Isn't anything to brag about

Hey Akamu.... Thank you for taking the time to write a review about us. I understand that your wait time seemed excessive, but I'm pretty sure there were a number of customers ahead of you who were waiting to have work done on their vehicle. Our tire and flat repairs are done as a first come, first serve basis. You were further up in the que. At Lex Brodie's, your safety is important to us. We believe in Quality work and will do the jobs as fast as possible without rushing to compromise your safety. I hope you understand. Thank you again for choosing Lex Brodie's Tire. Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

I locked my keys in my van next door at the car wash and when I went over to ask for help a young man went with me and opened my door for me, and at NO CHARGE! Great service with aloha....mahalo

ART, Sorry for getting locked out of you van, but that's AWESOME that our store came out to help…ART, Sorry for getting locked out of you van, but that's AWESOME that our store came out to help you. We're here to help our customers the best that we can. Thank you again for taking the time to give us a great review!!Aloha..... Anita =)

- Kailua-Kona
3
Kailua-Kona

Quick oil change but extremely over priced. Super friendly staff

Thank you Hailey for your feedback. We appreciate hearing from our customers. The FAST LUBE does an amazing job for the short amount of time that they take. For some people, time is money. What it comes down to is....We save you time at this location so that you can enjoy the rest of the day. Aloha.... Anita =)

- Kailua-Kona
3
Kailua-Kona

Probably the best in Kona, but overall just ok.

Thank you Sean for your feedback. =) Aloha.... Anita =)

- Kailua-Kona
4
Kailua-Kona

Had my wheels aligned on my Tacoma last week. Made an appointment via phone, went in, sat and waited for about an hour, and it was done. Nice waiting area with tv and coffee. Staff was friendly and I was happy. Alignment was around $90. I've been using them for oil changes and will also now use them for alignments as well. Appreciated the nice clean and cool waiting area and am happy to see this formerly vacant old GM car sales complex once again being put to good use.

Hello Steve, Thank you for taking the time to write an awesome review about your service at our Lex…Hello Steve, Thank you for taking the time to write an awesome review about your service at our Lex Brodie's Kona location. Also Thank you for taking such nice photos of the store and adding descriptions on each. You are Amazing! We love customers like you! We look forward to seeing you again. Aloha.... Anita =)

- Kailua-Kona
2
Kailua-Kona

We spent a ton of money on tires here and then Everytime we need a leak repair they just want to pass it off with filling the tires. When we insist on getting them inspected and fixed it takes 3-4 hours. One time they claimed to have found no problem and just filled it only to have it flat again the next day. Will not buy tires from them in the future. The quick lube side has always been great though.

Hello Marileigh, Thank you for your feedback. We apologize if you felt that we were not getting the job done and getting it done in a timely manner. It's not our intent to keep our customers waiting and we try our best to get everyone out in a timely manner. A 3-4 hour wait is unacceptable. Not to make excuses, but often times we can't find the leak. We try our best to use soapy water to detect where the air is leaking from and to no avail. Other issue that may be causing the air leak are a faulty valve stem, rust on the rim or the bead needs to be resealed. It's unfortunenate that you had to experience this and we apologize for not meeting up to your expectations. Thank you fo ryour business and thank you for using the Lex Brodie's Fast Lube. Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Malcolm and Kana great guys, gave me the confidence in knowing what was wrong and went above and beyond when it came to making a right decision for the best interest of my vehicle. Honesty and integrity go a long way. Thanks lex brodies!!!

5
Kailua-Kona

This place is awesome!!!!exceptional customer service and extremely efficient. I went in for an oil change and within 10minutes they completed the job as well as changing air filter, which they werent to pushy about it, they just informed me that it needed to be changed and allowed me to make the decision on my own. Thank you lex brodies!!!!

Thank you Hillary for your 5-star review! Isn't it nice to be able to get in and out in a short…Thank you Hillary for your 5-star review! Isn't it nice to be able to get in and out in a short amount of time. : ) The Fast Lube also offers the necessary fluid exchanges that your vehicle needs too. No need to go to the dealership. HAPPY HOLIDAYS and thank you again for taking the time to let us know how we are doing. Aloha... Anita

- Kailua-Kona
5
Kailua-Kona

Amazing customer service exists at Lex Brodie for this damsel in distress. I pulled into Island Naturals shopping center and I accidently drove over a curb and punctured my tire. I did it good too with a huge gaping hole. Fix a flat was not an option here. I had no spare tire. I called Lex Brodies at 5:15 (they close at 6:00) I told them of my tire emergency. They immediately sent 2 guys to my car, jacked it up, took away flat tire while I waited at parking lot. A few minutes later the manager calls to give price options. I select and purchase tire over phone. A few minutes after that the same 2 men return to lot, pop on new tire, grab their tools and leave. This whole process took less than 35 minutes. I was back on the road at 5:50. I felt like I had my own personal NASCAR pit crew. Lol Here's the kicker: they did not charge me extra for service call. Only the price of the tire! I am a forever customer from now on. Truly amazing. The 2 guys (Daniel and Jr.) Gave me a hug and a happy holidays on their way out. �

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Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.