Been to the Hilo location for the first time. I felt that they were honest and the staffs working here are friendly and welcoming. Had a oil change here and was done within a hour. There is a small but cozy waiting area where you can drink coffee and watch tv. Will definitely come back again!

Took a tire with a nail in it. Didn't charge me because there was no puncture in the tire, the nail was just stuck on the surface. They pulled it out and made sure tire wasn't leaking. Original quote to fix was $28 and employee tells me, "we don't charge you for work we didn't do." Wow! For someone who wouldn't have known any different, I sincerely appreciate the honesty and wonderful customer service. It's so refreshing! Will return for ALL of my car service needs because I really trust these guys!

You guys are awesome! Mark is the best! Thanks for helping me out!

Safety check and rotated 2 tires all for only $17. I LOVE Brodies.

wonderful job on my car. good and friendly customer service. Jake was very helpful .

Service was friendly and informative. I felt that I was treated fairly and given the option for more or less services rather than being patronized and told that I needed more than I wanted.

Great Tire Service...Free Rotation and Flat repair...can't beat it"!" I'm coming back.

I was in desperate need when arriving at Lex Brodie's. They took me right in without hesitation. While they replaced my tires, they gave my muffler a quick though temporary fix, free of charge. This saved me an immediate charge of $537 and change. Jake and his crew were amazing. I would undoubtedly recommend their services. My only regret is that I didn't see an email from Anita regarding her confirmation they do price match, prior to taking my car in. Although this would have improved my experience, I still have no real complaints. They really were terrific. Thank you all so much. You Rock!!!

Thank you for the best customer service. I arrived without appointment for a Safety inspection recently. Ryan had me in the shop in two minutes. I left with the Safety sticker, a needed tire rotation and my broken tire pressure warning system repaired. Very quick and inexpensive, as always. The crew at Lex Brodie, Hilo treat their customers with courtesy and respect and they have earned my complete trust. This is why I keep coming back to them whenever I need service on my vehicles. They go the extra mile!

Bought a set of tires earlier this year. Just returned to buy a set of tires for our second car. Good customer service. Would recommend to others. 2 people voted for this review