5
Hilo-Wiwoole

I was in desperate need when arriving at Lex Brodie's. They took me right in without hesitation. While they replaced my tires, they gave my muffler a quick though temporary fix, free of charge. This saved me an immediate charge of $537 and change. Jake and his crew were amazing. I would undoubtedly recommend their services. My only regret is that I didn't see an email from Anita regarding her confirmation they do price match, prior to taking my car in. Although this would have improved my experience, I still have no real complaints. They really were terrific. Thank you all so much. You Rock!!!

Thank you Yvonne for your 5-Star review. I'm so happy to hear that our staff gave you 5-Star service. We appreciate it when our customers recognize the extra care we give our customers. Mahalo again for taking the time to write such a ncie reveiw. Aloha.... Anita =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Thank you for the best customer service. I arrived without appointment for a Safety inspection recently. Ryan had me in the shop in two minutes. I left with the Safety sticker, a needed tire rotation and my broken tire pressure warning system repaired. Very quick and inexpensive, as always. The crew at Lex Brodie, Hilo treat their customers with courtesy and respect and they have earned my complete trust. This is why I keep coming back to them whenever I need service on my vehicles. They go the extra mile!

Mahalo David for taking the time to write such a nice reveiw about our Hilo Store. We appreciate you as a customer. Aloha.... Anita =)

- Hilo-Wiwoole
4
Hilo-Wiwoole

Bought a set of tires earlier this year. Just returned to buy a set of tires for our second car. Good customer service. Would recommend to others. 2 people voted for this review

Thank you Denise for the great rating and for coming back to Lex Brodie's Tire. You are awesome! I know we will be seeing you in the future when you come back to have your tires rotated. A reminder will be in the mail or emailed to you. Thank you again and be safe on our roads.Aloha... Anita =0)

- Hilo-Wiwoole
4
Hilo-Wiwoole

Bought a set of tires earlier this year. Just returned to buy a set of tires for our second car. Good customer service. Would recommend to others.

Thank you Denise for the great rating and for coming back to Lex Brodie's Tire. You are awesome! I…Thank you Denise for the great rating and for coming back to Lex Brodie's Tire. You are awesome! I know we will be seeing you in the future when you come back to have your tires rotated. A reminder will be in the mail or emailed to you. Thank you again and be safe on our roads.Aloha... Anita =0)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Probably the most honest mechanics you will find in Hilo, hands down. They are expensive, but what auto repair place isn't?Haven't been let down yet.

Thank You Bonnie for the OUTSTANDING RATING you gave our Hilo Store. And YES, We are Honest along…Thank You Bonnie for the OUTSTANDING RATING you gave our Hilo Store. And YES, We are Honest along with friendly and compassionate. Our main goal is to keep our customers safe on the road and to treat everyone as Family. Thank You for giving us the opportunity to serve you. We look forward to a lasting relationship and appreciate customers like You! Aloha.... Anita

- Hilo-Wiwoole
5
Hilo-Wiwoole

I am a field technician by day and an awesome Dad by night... My work vehicle is my life and I drive all over the Big Island so I am very dependent on this vehicle. Mahalo to Lex Brodies for helping me to keep it running fine. I believe any work they suggest is needed and they respect and understand the need to keep a vehicle running while not breaking your wallet. I appreciate that they look at the brakes while it is on the lift for routine service and they will advise you if work is needed. The brake pads were nearing the end of life and catching this when we did potentially saved hundreds of dollars since the rotors were still in good shape. I know there are some who believe the brake checking is just a scam for more business but, after 3 years of bringing the vehicle here, that is not the case with Lex Brodies.I came to Lex Brodies after another repair shop tried to sell me an alignment that was not needed. 50000 miles and 3 years later, I have never been approached for alignment and the tires wear normally. I am confident my car will go when it needs to go and stop when it needs to stop...

Thank You Michael We appreciate the fact that you allowed our technicians at Lex Brodie's to…Thank You Michael We appreciate the fact that you allowed our technicians at Lex Brodie's to correct the issue with your vehicle. And a second Thank you for paying attention to your vehicle. I'm really glad you caught it in time. Sometimes a simple thing as tightening the oil filter too tight can cause a big problem if left unnoticed. Your positive review is awesome!

- Hilo-Wiwoole
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.