5
Hilo-Wiwoole

great service

5
Hilo-Wiwoole

Fast and professional. Everyone is super friendly. Just had them do an oil change and tire rotation. Fast, in & out ! I have had other engine and air conditioning work done in the past. They did really good work. I’m very pleased with the work, the staff and the price!! And they stand behind their work.

Mahalo Guy for your overview of our service that we have done for you recently and in the past. We really appreciate your business and your 5-Star rating. And YES.... We warranty the work that we do. Safe Travels!! Aloha.... Anita and your Hilo Lex Brodies Team =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

I had a slow leak from nail in the tire and they were great at fixing it .

Thank you David for the 5 stars! We strive to take great care of our customers. =) Aloha.... Anita

- Hilo-Wiwoole
1
Hilo-Wiwoole

So I brought both my trucks in to get a wheel alignment and both trucks came out worst than when it when in... brought it back to have it redone and still the same result. I talked to the manager Daniel and he told me I had to buy aftermarket parts in order to get the alignment right on one truck... ok so what about the other truck. Both truck when brought in the second the measurements were off in just a few days that I only drove to home and back to the shop. After talking to Daniel he told me that he would bring someone in to recalibrate his machine, and he would keep me updated... it's been 2 weeks and not a single word yet. Mean while I have to pay someone else again to get a wheel alignment cause the job wasn't done the first time.

Aloha Bryson... Daniel has been trying to contact you for over a week now. He keeps calling the numbers that you left with us, left messages and no call back from you either. We could have the wrong phone number for you. Please come by or contact Daniel Perreira on his cell at 808-896-3056. We are here to help resolve your situation. Thank you!!

- Hilo-Wiwoole
5
Hilo-Wiwoole

I was really impressed with the overall customer service and maintenance. Service was smooth, friendly, and quick. I also enjoyed the spacious waiting area. I had my oil change, safety, and AC diagnostics completed at my appointment. Thank you so much for the kind service and the hard work you all put in! Even the phone conversation when setting up the appointment was friendly!

5
Hilo-Wiwoole

Fast and easy.

AWESOME!! Thank you for your business! Aloha.... Anita and the Hilo Team =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Honest professionals. Fixed my tire issue and conducted a quick vehicle inspection.

5
Hilo-Wiwoole

Thank you Joe

1
Hilo-Wiwoole

No lifetime on tires had to buy one tire almost 200 never again

Hello Hayley... OUCH!! I know that can hurt. That is why Lex Brodie's Tire offers a Road Hazard Protection Plan for the tires that we sell to our customers. If you had purchased this, we would be able to honor a replacement tire for the first 50% of the life of the tire. Prorated for the later 3rd of the tires life. Sorry about your damaged tire. Our company has no control over damages from foreign objects, pot holes, curbs, ex-girl friends, etc. =) Safe Travels!! Aloha.... Anita

- Hilo-Wiwoole
5
Hilo-Wiwoole

Great customer service. Waiting room is clean. Water, coffee or tea is provided. They also have Wi fi. Wait time was about an hour, which is pretty good.

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.