Friendly

I made an appointment to have my car inspected. I was in and out in a reasonable amount of time. My tires were rotated without asking. I was very pleased to hear that was car required nothing but an oil change. Sometimes as a woman, mechanics want to take advantage. Thank you Lex Brodie for being honest and efficient.

Customer Service is excellent! The repair did not take as long as expected and staff were very helpful and courteous. Mahalo nui loa!

Great service from the clerks to the techs. They really care about your vehicle and you traveling safely. Mahalo Hilo Lex Brodie’s!!

I will definitely be a repeat customer!! I think the young man who helped my mother and I was named Shawn. My Mom came in with my car, which was pulling heavily to the right. She'd just been to the shop that had installed 2 new tires on it just 3 months ago before going to Lex Brodie's at my request. The other shop hadn't even looked at the car, and said they recommended 2 new front tires, and quoted us $205, even though I told them I wish to sell the car ASAP and wanted to get the cheapest tires possible. The service contrast makes Lex a keeper for me! Shawn was kind enough to first rotate the front tires and drive the car, to establish that the pull was indeed coming from the tires, before recommending that I change them. He didn't charge me extra for that service at all! I ended up paying $50 less for them than at the other place! $156!! No more tire pull!! Thank you so much!! :)

Great service knowledgeable techs and done when promised

The technicians went beyond the call of duty trying to figure out why my engine light kept coming on. THANK YOU!!!

Awesome service.

Professional and friendly

Only charged $11 to check if my squealing brake was damaged