5
Hilo-Wiwoole

My car battery died - after AAA got it started, I took it down to Lex Brodie's as a walk in. The staff was efficient and pleasant in getting me checked in, the car fixed, and all the paperwork done in about 2 hours. They kept me apprised of the repair progress at each step.

5
Hilo-Wiwoole

Went in for 4 tires replacement i received polite and professional service, The price was fair and the replacement was done in a timely manner. I will return in the further for my tire service

5
Hilo-Wiwoole

Wonderful staff, reasonable prices, with clean & family-friendly waiting area. Thanks.

5
Hilo-Wiwoole

Awesome customers service!

5
Hilo-Wiwoole

The service was quick, friendly and doesn’t break the bank, they let me know what needed to be changed like my battery and tire and they also spotted an oil leak and suggest a diagnostic check. They even went the extra mile and gave me quotes on tires and everything that needed to be changed.

4
Hilo-Wiwoole

Friendly

Hey Hawaiian 79 =) .... Mahalo for giving us 4-Stars for your recent visit to our Hilo location. We look forward to your next visit. Aloha... Anita and the Hilo Lex Brodie's =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

I made an appointment to have my car inspected. I was in and out in a reasonable amount of time. My tires were rotated without asking. I was very pleased to hear that was car required nothing but an oil change. Sometimes as a woman, mechanics want to take advantage. Thank you Lex Brodie for being honest and efficient.

5
Hilo-Wiwoole

Customer Service is excellent! The repair did not take as long as expected and staff were very helpful and courteous. Mahalo nui loa!

4
Hilo-Wiwoole

Great service from the clerks to the techs. They really care about your vehicle and you traveling safely. Mahalo Hilo Lex Brodie’s!!

Thank you for noticing the care we give to our customers and for your 4-Star review. We pride ourselves on taking care of our customers. We want to make sure that they are safe while driving their vehicle. We appreciate You and your business! Aloha.... Anita and your Hilo Lex Brodie's Tire Team =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

I will definitely be a repeat customer!! I think the young man who helped my mother and I was named Shawn. My Mom came in with my car, which was pulling heavily to the right. She'd just been to the shop that had installed 2 new tires on it just 3 months ago before going to Lex Brodie's at my request. The other shop hadn't even looked at the car, and said they recommended 2 new front tires, and quoted us $205, even though I told them I wish to sell the car ASAP and wanted to get the cheapest tires possible. The service contrast makes Lex a keeper for me! Shawn was kind enough to first rotate the front tires and drive the car, to establish that the pull was indeed coming from the tires, before recommending that I change them. He didn't charge me extra for that service at all! I ended up paying $50 less for them than at the other place! $156!! No more tire pull!! Thank you so much!! :)

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.