I called for an appointment and I got the day I wanted my car to be serviced. Their customer service is great, from the manager down to the mechanics. They are helpful. Their waiting lounge inside and outside are clean.

Customer service people are friendly, quick but thorough, and even funny. Got the job done speedily. It was a pleasure doing business with them!

Quick Swift and clean No drama Clean waiting area Clean bathroom Nice hospitality Friendly atmosphere Cool staff Free coolant fill up as service Awesome experience

Great service

My expericence at Lex Brodie's was of the best customer service that anyone could ask for. Dustin and Clint went beyond customer service.

The battery in my Toyota died, went to the dealer, they told me to make an appointment or leave it over night (no luv there). Came to Lex Brodie's; they said, let's check it out and make sure the battery's bad, 30min. later I was back on my way, knowing that I had been well taken care of.

Mahalo's for the great service and Aloha!

Always had great service from the friendly employees in Pahoa.

Excellent customer service

I was greeted right as I walked in the door! I had a 10:00am appointment to get my oil changed. They checked me in quickly and promptly got to work on my oil change. A gentleman that was working behind the counter was so sweet to my 2 year old son. He whisked my son over to their treasure box and let my son pick a few toys. The toys came in handy while we were waiting for my car to be ready. The Hilo store provides free WiFi, which is great! The wait wasn't long at all. I was very impressed and glad with how thorough they were. They checked the pressure in my tires, topped off my fluids, and checked my filters. They noticed that my engine filter was filthy. They even brought it out to show me. Very honest...I like that. Thanks for a great experience!