5
Hilo-Wiwoole

I'd had a previous experience at Lex Brodie's Tires that made me decide to never come back. I recently went in for an alignment on my Trailblazer only because LBT was the only shop in town that was able to do it that day. Epi's customer service completely changed my mind about LBT. He went above and beyond. Dude totally rocks it. Helpful, friendly, lets you know everything that's goin' on with your vehicle while it's there. I'd come back to LBT again as a first choice now rather than my last option.

THANK YOU Vanessa for coming back in to LEX BRODIE'S HILO and for writing about your recent experience with EPI as your Customer Care Specialist. We appreciate the feedback and are happy to know that we improved on our customer care. Aloha.... Anita and your HILO Lex Brodie's Tire Car Care Team

- Hilo-Wiwoole
5
Hilo-Wiwoole

Brought my Trailblazer in for an alignment and Epi provided the best customer service I've ever received at an auto shop. Supah helpful, great communication, good attitude, friendly. I left with a smoother running vehicle and as a completely satisfied customer.

5
Hilo-Wiwoole

Had a synthetic oil change and tire rotation done. Car was taken in on time. The job was done in a timely manner. Customer service is great! The waiting room is always clean and there’s wi-fi. I am very happy with the service!

5
Kailua-Kona

I was very satisfied with Triten's excellent customer service and so thankful to see him when i walked in on saturday morning.He goes above and beyond for us all the time,and explains everything to me in detail so i would have a better understanding. I really appreciate him and his expertise. Much mahalo, Davelyn Lopez 🚘🚖

5
Hilo-Wiwoole

First time customer here at Lex Brodie’s Hilo, from the time I walked in the door until after my tire change was done the experience was AWSOME !!! Everyone is very friendly and attentive to costumers needs......will definitely recommend Lex Brodie’s Hilo to all my friends and family!!

4
Hilo-Wiwoole

Recently imported our vehicle from Canada to Hawaii Island and needed a safety certification so we could register it with DMV. Picked up the vehicle at the port in Hilo and headed straight to Lex Brodie's, initial safety was done in less than one hour, and we returned later to complete the second phase (after registration, and were finished in no time. Service was professional and prompt. Would return again but we will instead visit the location in Waimea, which is closer to our home.

CONGRATULATIONS on your NEW to YOU vehicle! And THANK YOU for acknowledging the great care you received at our HILO store. You will find the same great care at all of our stores across the Big island. We appreciate the business and the time you took to leave us a reveiw. Safe Travels!! KEEP CALM there is a Lex Brodie's near you. =) Aloha.... Anita and your B.I. Lex Brodie's Tire Car Care Team

- Hilo-Wiwoole
5
Hilo-Wiwoole

Thank you so much for helping us in our time of need, we really appreciated it. You were so accommodating even close to your closing, mahalo nui loa.

5
Kailua-Kona

Great service and very helpful AND fast. Thank you guys so much!

5
Kailua-Kona

is Labor Day weekend and they got me in when I needed to have my oil changed my tires fixed and most importantly making sure I was legal with my safety inspection great great service

AWESOME!! Good to hear that we took good care of you and your vehicle needs. Aloha.... Anita =)

- Kailua-Kona
5
Pahoa

Excellent service

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.