I was worried about taking my car here because of all the bad reviews, especially the ones that said they were giving them the benefit of the doubt after reading these same bad reviews and still had a negative experience....but I am glad I gave them a try! It was so convenient since they are right down the road from my house! I took my car in because it needed an oil change and my maintenance minder (Honda CRV 2010) was telling me it needed an air filter and transmission fluid flush too. I wasn't sure about the transmission flush since I thought I had done that fairly recently, and I was hesitant because this service can be a bit costly. But, after I checked my car in the mechanic came out and personally showed me my air filter, verifying it needed to be changed, AND told me that my transmission fluid looked good and he thought it would be good for a while longer :) Everyone that I encountered at this location was friendly, accommodating, and understanding....I am definitely sticking with them for all my car service needs!

Fast, efficient, thorough and courteous!

I called several automotive companies in Hilo regarding AC repair on my Honda CR-V. One company came back to me with quotes while the others did not. Since I live in Pahoa area, I decided to call Lex Brodie of Pahoa. I spoke with the manager, Cliff, over the phone & he patiently listened to my frustrations regarding the high cost AC estimation repair for compressor of what was quoted from the other auto company. Cliff quoted me an affordable repair cost. When I met Cliff in person to have my car serviced, he was just as friendly, patient. The AC works excellent & although they had to repair an additional problem of shredded wires, the price was affordable. He even had staff provide transportation for me as it took 7 hrs of repair. The other staff Ivy & Jared were very friendly & helpful as well. The waiting lounge was clean & I was able to monitor what shows I wanted to see on TV; had ample outlets to plug in my iphone charge. From now on, I'll go to this company for my auto repairs. 1 person voted for this review

The "Fast Lube" service is GREAT! Very thorough in what they check and review with customer at end. Fast and reasonably priced!

Got a flat tire on the way to work. Pulled in to lex Brodies, even though they weren't open yet. The manager, Mike, had just arrived and came up and inspected my tires before he even unlocked the door. He gave me excellent customer service, explained all of my options and offered me a coffee and newspaper while I waited a few minutes for his technicians to get in. The service was fast and friendly and saved my morning. I will definitely be back again. Thanks Mike!

Had my safety check done here. Great job, fast and efficient. No waiting!

Price was good, initial phone service from Kamu was excellent. Sadly, a different person did our intake, quoted 2 hours, took just about 4. Also, we asked to keep one of our old tires as a spare, had to ask for it after checking out. Still waiting on it now. Came in about 11:45am. It is now 4:10pm.

Great job, fast, efficient and friendly. The entire team is well prepared and know the job. Very pleasant experience every time. The manager noticed that my inspection sticker was about to expire and asked if I wanted it taken care of. It saved me a lot of time to be able to do everything at the same time and place.

Outstanding service and amazingly fast work!I had a screw in my tire. I first stopped at Sears where they said it would take 4-5 hours to plug! I called Lex Brodie's and Anita said to come on over. In no time my car was in their shop. They were even nice enough to show me how badly I had ruined my tire by driving on it flat, lol. I decided that since my tires were in dire need of replacement anyhow, I would see if they could change them out. They went over my options and took care of it in record time. I was out of there in less than 2 hours!Awesome people, awesome place! Thank you, Anita!

Awesome staff and a company who really cares about their customers !!!