5
Kailua-Kona

Awesome customer service as always from Kona Lex Brodies!

5
Hilo-Wiwoole

Quality service, easy to get an appointment, and fast turn around.

5
Kailua-Kona

I grew up with Lex Brodie...Thank you very much. I can always depend on 5 star customer service at our Kona store. The staff is friendly and they have an indoor and outdoor waiting area. Both are clean and they have coffee! The service is dependable. They are advised me with care and with Aloha. Its wonderful to go there knowing you'll receive personalized service.

1
Kailua-Kona

DONT GO HERE! These very unprofessionals Swapped my rims with another cars... I have a new 2015 fors and they swapped my rim with a similar rim but way older and more corroded than my other rims. I noticed immediately after washing my car. I clean my rims all the way into the barrel and this rim is caked in tar all over. The stuff that I did manage cto remove left corrosion on the chrome. When I confronted the manager he denied it and tried to convince me it was my rim. I will add pictures soon so you can judge for yourself. 100% guaranteed not my rim. The manager was so unprofessional, he wouldn't even run his finger on the rim to show him what I was talking about. NEVER AGAIN WILL I GIVE THEM MY BUSINESS

UPDATE: Hey Dylan.... I gathered more information regarding your vehicle. You drive a 2015 Ford Focus. The Store manager said you had brake dust all over your front wheel. Upon inspection of your brakes, it was noted that it was metal to metal. These metal fragments do rust and adhere to the rim. Keep in mind that you do live in Kona town that gets salt water on our roads. Also, whose to say that you didn't recently drive through a construction zone with newly laid asphalt. It happens. I don't know an easier way to explain it. We are not responsible for acts of mother nature and/or lack of maintenance. We would never swap out a customers parts. God Bless You. -Anita Hello Dylan... If it will make you feel better, we are happy to have you review the video tape of your truck being worked on in our Kona shop. We are very transparent and record everything on video. We would never even think to do what you just accused us of doing. Please contact the Store Manager and he will be happy to have you come in and see for yourself. His name is JOE FOGLIA and can reached at 808-339-5169.

- Kailua-Kona
5
Hilo-Wiwoole

Very professional staff. In and out quickly.

5
Hilo-Wiwoole

Excellent service and friendly service people. I like the shuttle service.... it really helps! Mahalo!

5
Kailua-Kona

Very professional and friendly. Met all of our needs.

5
Hilo-Wiwoole

I wanted to acknowledge "NELMAR" hes very professional and great with his customer service. Thanks nelmar

5
Hilo-Wiwoole

Got my roadster’s TPMS sensors reset. The team was very efficient. I hung out in their comfy waiting room while they worked on the car. Highly recommended!

5
Waimea

Friendly, conscientious, and efficient service!

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.