The staff was friendly, service was fast, waiting room has been upgraded and was comfortable. I liked that coffee was available, but I did not have any.

Transmission flush and refill - extremely prompt and friendly service. My oil pan plug needed tightening and the mechanic who did my flush pointed it out and promptly tightened it. I very much appreciated the service. Service writer, Ivy was able to accommodate me and was very knowledegeabble. Thank you.

I have always had very good experiences with Lex Brodies Hilo. The staff is very knowledgeable and friendly. I appreciate their good service. 5 stars!!!! Thank you Dane ..... @Lex Brodies!

My first service and everything from appointment, to check-in, to pick-up and work on the vehicle was fast, friendly, and reasonably priced and I will be back!

I love this place.The service is great!

Lex Brodie's Waimea has the best customer service on the Big Island. My battery died in town and my husband came to give my car a jump, when that didn't work, we called Lex Brodie's to borrow jumper cables. My husband showed up with the manager Mike Ng and he had a tiny jumper kit and my car started. I can't tell you how Mike saved the day for me! Then they replaced my battery and I was off and running. They are always there for my car needs, new tires, tune ups whatever I need! I love this company! Talk about customer service! Lex Brodie's rocks

Needed our annual safety check. Called in the morning for an appointment and was lucky that they had a cancellation that afternoon.They checked us in and took the car in right on time.Was out of there in under 30 minutes.Very satisfied with the staff and their service.Even though we were only just getting the inspection, we were treated with the best service and regards.We WILL be back here when our next oil change is due.

Lex Brodies have improved greatly over the years. They are fast with Safety inspections and Lube jobs. Not to mention the nice waiting room with free drinks. :)