5
Kailua-Kona

excellent

2
Kailua-Kona

i went there for oil change. also my check tire pressure light was on. i specifically asked them to check tire pressure. they said they did and would put air in the tires. after the service the check tire pressure light was still on. asked them about it. they assured me tires were filled up and the light would go off after driving a couple of minutes. the lights never went off because turns out they never filled the tires. i found that to be lazy. doesnt take much to fill up tires

Thank you for your feedback Deok. We apologize for your poor experience. The techs are ususally true to their word. I will make sure that our Store Manager sees this and reminds the staff to pay attention to the details. Safe Travels!! Aloha... Anita and the Kona Car Care Team =)

- Kailua-Kona
5
Kailua-Kona

Right before heading to work I realized my car had a flat tire. I called a couple of places but none of them could help me right away except Lex Brodie's. In less an hour they took care of my car and I was able to continue with my day. Gabby over there was extremely helpful and upfront on the repair costs. Recommended!

YEAH!! So happy we were able to help you and get you back on the road safely. Safe Travels and Thank you for the 5-Star rating. We appreciate it. Aloha.... Anita and the KOna Car Care Team =)

- Kailua-Kona
4
Kailua-Kona

Oil change and service. Russ is the man to see. Excellent service from him. He will make sure your happy and well taken care of. Any issues or request ask for Russ. Only guy to watch out for is a young guy with pigeon accent. Has a white gauge earring in both ears. Avoid him, comes on as rude and hostel.

5
Kailua-Kona

Everything went smoothly and in a timely manner. They even shine the tires for me.

YEAH!! That's so AWESOME Kalani. We Love to hear back from our customers especially those who notice the details. Mahalo for your 5-Star rating and remember to come back for your FREE Tire rotations every 6,000 miles. Aloha... Anita and the Kona Car Care Team =)

- Kailua-Kona
5
Kailua-Kona

Always great customer service 🤙🏾

5
Kailua-Kona

Just moved here from NC. Bought a used car and needed some good rock climbing tires. Gabby use the salesperson and he hooked me up with the right tires. Had them shipped in from an other store. Two days later he called and said the were in . John use the person that helped me when i took it in and he was also very helpful. Only took them two hours to put them on and the walk the car right up MaunaLoa. Mahalo to all and I will be back. George

5
Kailua-Kona

Awesome Gabby is great G

5
Kailua-Kona

My tire pressure sensor light was on even after I set the proper pressures and reset the system. It was a Saturday and they were super busy, but John still took my car in. Not only that but they were able to replace my tire pressure sensors and at a fair price! All this on a Saturday and without an appointment. I am very pleased and thankful. If you found this or any of my reviews helpful or interesting, please stoke my ego and click the Thumbs Up icon below 😊

Thank you Dave for your AWESOME Review!! Just to clarify... It was on a SATURDAY. lol. You had me wondering cuz we don't open on Sundays. Anywho... I'm so glad that the TEAM was able to assist you with your TPMS Sensors. Those OE sensors only last 8-10 years before the battery starts to fail. Mahalo again for your 5-Star rating and your business. Aloha.... Anita and the Kona Car Care Team =)

- Kailua-Kona
5
Kailua-Kona

Real great people, Friendly and cheerful.

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.