Kailua-Kona
Been going to this location for years with multiple cars. Yesterday I took my brand new Ram 2500 diesel for its first oil change. Everyone there was super nice and complemented how much they liked my truck. I drove to my next location and got out to inspect under my truck for any leaks to find oil everywhere on the passenger side frame and suspension. I drove back to Lex Brodie’s and had the person behind desk come and look. He asked that I bring it back in bay for them to inspect. Turns out that when they removed the original oil filter it requires leaning it over causing oil to spill everywhere. They sprayed some degreaser and washed it clean. The guy who did the oil filter came up to my door and apologized for not cleaning it the first time and the team assured me that would never happen again. This is why i will keep going there, they always make sure the customer is happy.