Efficiency with friendly service.

My AC was low on refrigerant so I made an appointment. They got me in on time, provided an accurate estimate and completed the job in the timeframe they gave me. What more could you ask of a service center.

Fast & Friendly

Great service and car was ready ahead of schedule. Our service writer was great and listened to my requests and service requests.

Might be that being rated so high is allowing for less quality services. I think if I go back for a oil change I will try to find a time when they aren’t so backed up. I normally use full synthetic oil but could only afford a blend at their price but considered the extra services (including safety inspection) was worth $100. I went in about 10:30 AM and they already had a double line out to the entrance. When I returned in 1.5 hours my car was finished. The main activities I went in for were completed and I have no complaint but I would not trust that the other items they checked off were performed or were done correctly. As I drove out of the shop my tire sensor light went on- the car went in with 35 lbs in all the tires. The invoice claimed that I had 32 lbs front and back. I went back and they had me pull around to the gauge and said the tires actually had 42 lbs on the front and back passenger side-let out some air so they were all supposedly 35 lbs and said the sensor would shut off down the road. It never turned off. Today because we were at Costco I had their technician check the tires-they were all at 26-27 lbs. He raised the tire pressure back to 35 lbs, double checked the sensor batteries and reset the tire sensor light. Problem solved but makes me wonder what’s going on at Brodies. I believe the extra services suffer when they are so packed. If I use them again I think I will go in when they are not so slammed.

Efficient, friendly quality service. Thank you!

Great service, friendly staff.

Smooth day. Car was done on time and new tires look great!

Tryten was awesome to work with throughout the entire process which wasn’t long thanks to his hard work and diligence! Mahalo!

The staff went above and beyond tracking down the cause of a pesky check engine light that popped up after service for another issue. Thanks everyone.