4
Kailua-Kona

Fast and friendly!

Mahalo Albert for taking the time to rate your recent visit at LEX BRODIE'S TIRE. We appreciate the 4-Star rating and will do our BEST to improve onour services to you on your next visit. Aloha.... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

Always helpful, polite, and thorough. I know my van is in good hands. Thank you Waimea crew

5
Waimea

A couple days ago I visited Lex Brodie's Waimea because I needed a safety check for our ministry vehicle in order to get it registered. Chauncey greeted me politely like usual, told me that my vehicle would take probably an hour. I left to attend a meeting, came back when the vehicle was done, went to get it registered, upon my return the shop was super busy. My phone was about to die so I told Chauncey I would be back, I was going to buy a charger for my phone because I forgot my charger at home. Much to my surprise they had phone chargers in the waiting room for customers to use!!! Now this is above and beyond for their customers! They also have coffee and popcorn. WOW! Good Job Waimea! Was this review ?

Rhonda... Thank you so much for your 5-Star review! We "THANK YOU" for choosing Lex Brodie's Tire in the first place. We know that you can go anywhere to get ordinary service. At Lex Brodie's, it's our goal to provide "Extra"ordinary Service. It's the Little "EXTRA" that makes the BIG difference. =)Mahalo again and Make it an awesome day! Aloha.... Anita =)

- Waimea
1
Hilo-Wiwoole

If you have expensive rims do not go to this place. They gauged my polished aluminum rims.

OH MY! Hans, if this is the case, please contact our Store Manager so that he can correct the issue. His name is DANIEL PERREIRA and he will do his BEST to make your situation better. HILO STORE 961-6001. Aloha.... anita =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Pahoa Lex Brodie crew are the best. They always do a great job and make sure the customer is well taken care of.

5
Pahoa

Pahoa Lex Brodie has the best customer service and crew I have experienced on the East side of the Big Island. Today the crew working helped me out so much and took care of all my car needs. They do what they can to help you out and make your all around experience better with them. Isaac and Bernard helped me with the service today. Not to mention the rest of the amazing crew and I could not be happier. I am a sold customer and will always put the good word out there about how great Pahoa Lex Brodie are.Thank You so much Pahoa Lex Brodie!!!!!! Was this review ?

Thank You Emily for recognizing the great Customer Care you receievd at our Lex Brodie's Store in Pahoa. Our Young men-Isaac and Burtis, have stepped it up and are doing an awesome job on taking care of our customers and their vehicle needs. I will be sure to let them know how much they are appreciated. Safe Travels and we look forward to your next visit. Aloha.... Anita =)

- Pahoa
5
Pahoa

Ivy is the reason I continue to come back. She has exemplary customer service and has helped me out on multiple occasions. Mahalo nui loa Ivy and Lex and to all the staff! Was this review ?

Travis, Thank you for recognizing the great service that Ivy has given you over the years. I will let her know how much she was appreciated. We also appreciate YOU and your continued buisness and look forward to seeing you and your vehicle. Safe Travels!! Aloha.... Anita =)

- Pahoa
3
Kailua-Kona

Fast ok price, I like that I could watch. They did put on the bottom plate thing on wrong but was an easy fix.

5
Hilo-Wiwoole

While on vacation in HI the rental Jeep I was driving desperately needed several quarts of oil. I was on the other side of the Island from where I rented the jeep, at 4:00 on a Tuesday afternoon, so I searched around and found this place. They said come on down, and as soon as I showed up got the Jeep in, refilled the oil within minutes and refused to charge me. Talk about customer service! I highly recommend this place. Was this review ?

Thank you Donn for sharing your expereince at our Lex Brodie's Store in Hilo. And I'm so proud of our Hilo Staff that they treated you so well and welcomed you into our home. We are here to help drivers get to their destination safely. Once again... Glad we could help!Aloha.... Anita =)

- Hilo-Wiwoole
5
Kailua-Kona

Fast service, friendly staff. Pricey but you pay for good service. Waiting area offers coffee and internet while you wait.

AWESOME KRISTIE! Thank you for your 5-Star review. We pride ourselves on taking great care of our customers and their vehicles, especially while they wait. =) At Lex Brodie's Tire, we are always investing in our employees by providing updated training in our services and the way we treat our customers. Thank you for noticing the difference! Aloha.... Anita =)

- Kailua-Kona
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.