Always a terrific staff!! Clint, Josh, and Jan thank you so much for your courtesy and exemplary customer service.

Though I came for a tire rotation only, I was grateful to be told that the oil was dirty and some of the filter needed changing. This added service makes me want to give all of my car maintenance to Lex Brodie. (and I will) To be more customer friendly, I would recommend that all of your agents use the customer's name (which they have from the appointment record) once the customer is in front of you: i.e. Mr. Sugiyama, thank you for bringing your car in for tire rotation at Lex Brodie. And, after the work is completed, Mr. Sugiyama, your tire rotation is completed and Jonny who worked on your car found the following ...filters dirty and need to be changed, oil dirty and need to be changed. Mr. Sugiyama, can I assist you with an appointed to correct these concern? LB agents need to create a bonding with their customers. Customer need to feel the care and concern from LB agents.

Always above and beyond.

Brought the car in with a tire slowly leaking air pressure, turns out that was fixed but two other tires were getting bald on the inside, where one can't see well. So glad it got fixed! Safety is especially important these days...

right-on perfect timing

On-time and well done. I appreciate the service.

They are the best! Customer service is great.

Awesome experience from start to finish at the Kamuela Lex Brodie! Everyone was super friendly, efficient, and I love that they give you your exact pricetag upfront and don't do additional work without pre-authorizing with you! You guys just got a lifelong customer. :-D