5
Waimea

able to get immediate appointment to install new battery. work done quickly and professionally

5
Waimea

Always quality service and excellent work.

5
Waimea

I was so happy with the fast turn around, given my work time frame, great! and nice to know I won't get a flat anytime soon. I hope the guys will become more comfortable with people in masks as we move thru this awkward time, always nice to make people feel heard. and stay happy and healthy

5
Waimea

Very personable! Been coming here for years! Gang gets us in and out pretty quick!

5
Waimea

Very attentive. Called and gave me a quote leaving me with choice that I can choose.

5
Waimea

Clint was very helpful. Told me what my options were, how much it would cost, when it would be done. All completed, as promised.

5
Waimea

Always a terrific staff!! Clint, Josh, and Jan thank you so much for your courtesy and exemplary customer service.

5
Waimea

Though I came for a tire rotation only, I was grateful to be told that the oil was dirty and some of the filter needed changing. This added service makes me want to give all of my car maintenance to Lex Brodie. (and I will) To be more customer friendly, I would recommend that all of your agents use the customer's name (which they have from the appointment record) once the customer is in front of you: i.e. Mr. Sugiyama, thank you for bringing your car in for tire rotation at Lex Brodie. And, after the work is completed, Mr. Sugiyama, your tire rotation is completed and Jonny who worked on your car found the following ...filters dirty and need to be changed, oil dirty and need to be changed. Mr. Sugiyama, can I assist you with an appointed to correct these concern? LB agents need to create a bonding with their customers. Customer need to feel the care and concern from LB agents.

5
Waimea

Always above and beyond.

5
Waimea

Brought the car in with a tire slowly leaking air pressure, turns out that was fixed but two other tires were getting bald on the inside, where one can't see well. So glad it got fixed! Safety is especially important these days...

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.