5
Kailua-Kona

Awesome service with courteous and helpful staff.

5
Kailua-Kona

Excellent customer service! After popping my tire on a rock wall at my kid's preschool, I needed a new tire ASAP. After calling 4 different stores in Kona, Lex Brodie's was the only place to carry it and they only had ONE left! They held it for me until I was able to get down there and immediately got my car in. Not only were they super helpful on the phone and at the shop, but they even offered to drop me off and pick me up at my doctor appointment so I didn't have to miss it with this hiccup. It was so convenient in what could have easily been a car crisis and super stressful. I will definitely be back for future car needs!

5
Kailua-Kona

Justin rocks!!!

5
Kailua-Kona

Made an appointment for a safety check because I was very happy with the service I previously got with my other vehicle. I appreciate the friendly attention given and professional service. I feel much more comfortable and satisfied coming to Lex Brodies as compared to the dealerships that I previously maintained by car at. Many thanks and I certainly will return.

5
Kailua-Kona

I want to make sure that I clicked all 5 stars, it was somewhat confusing on the phone when I was trying to do that. Justin did a great job and had excellent service!

5
Kailua-Kona

Great customer service.

5
Kailua-Kona

Thank you for the prompt service. Our car was towed in and needed a radiator. Work was accomplished the next day; being longtime residents of Kona and used to delays for parts etc., this performance was a dazzling. Mahalo

1
Kailua-Kona

Car drove fine, went in for routine tire rotation now the car has a violent shake. I brought it back and after spending 5 hours there the guy tried to sell me a new set of tires. Terrible.

Susan... When a tire shakes violently its' because you have tire speration. You didn't feel it before the rotation because it was on your rear wheel. Once they moved the bad tire to the front, it was noticable. If not replaced, you will experience a blow-out. I don't know what vehicle make you have, but there are some vehicles out there that require you to change all 4 tires so that it doesn't ruin the drive train. This applies to all SUBARU's. We are just looking out for our customers and do what is right. Not oversell you.

- Kailua-Kona
5
Kailua-Kona

Always courteous, professional and timely! Nice work boys!

5
Kailua-Kona

Very quick and friendly.

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.