Hilo-Wiwoole
Overall service was great. The young lady that assisted me was very helpful and completely competent. She is definitely a true asset to your company. When I went in to pick up my tire, the young man-Journey I believe-checked me out. When the paper work was completed, he told me the tire was either outside or on the rack and made no effort to assist me further. I found the tire and started rolling it to my car and the young lady came out and assisted me in getting to my car and very willingly put it in the trunk for me. I am a 77 year old man and really appreciated the extra help the young lady provided.
Barney, we're grateful for your valuable feedback. It's wonderful to hear that our young lady provided excellent service and went above and beyond to assist you. We apologize for any inconvenience caused by the lack of assistance from the young man. Your satisfaction is important to us, and we'll use your feedback to improve our service. If you have any further concerns, please reach out to us at (808) 985-8473 or [email protected]. Thank you for choosing Lex Brodie's Tire -Hilo Kilauea. -Daniel Perreira
- Hilo-Wiwoole