My alternator went south while in Hilo (I live up Volcano way), and the folks at the Hilo location did a check and told me the problem. I left the vehicle with them in hopes they could fit me in. I was fairly desperate b/c I was driving to Kona two days later to catch a flight to the mainland. I was totally surprised when they called the next morning and said the new alternator was already in. What great service! And everyone was so nice the whole time about everything. They da best!

Great service I appreciate it🙏

Performed exactly what I needed. Thank You.

Very professional and courteous. Kept me informed all day. I had a lot of work done on my car. Cost was what I expected. No pushing like some other places. Thank you

On time quality service

Addressed our tire issue promptly and with professionalism! Lex Brodie’s Hilo has always been our “go to place” when we need tire repair or tire replacements. Mahalo nui for being in Hilo and for providing excellent service in our community.

Mahalo to the staff for always taking care of us like Ohana. I definitely appreciate the amazing customer service and the amazing care of my cars. I feel safe when lex and Brodie’s takes care of us!

The customer service is absolutely incredible and I am so happy with the service they provide. I will continue to go and will not be returning to Firestone. Mahalo Lex and Brodie’s for your energy and making us feel like we are taken care of like ohana.

Tiana was extremely helpful with my sons vehicle. He had gotten a flat tire and then drove on the rim so we had to find a new rim which took a while. She told us where to get one and was patient as we waited for it. The mechanics did a great job and even a detailed report on what all needed to be worked on aside from the tire. We had a great experience. They were even able to help us on the weekend!