The customer service is the best. I’m always treated as if I were the only customer! I know my truck is being well cared for...... why? Because management insists on this and management is hands on, not just sitting in an office somewhere. It’s a good business model that keeps me coming back again and again. There was an issue once, but they made it right immediately. I trust Lex Brodie’s. Especially the Hilo location.

My son Anthony Nakagawa recommended your place and I'm glad I went there. The waiting time was short and the waiting room was comfortable.

Excellent service - had an 8:00 appointment and everything was done very efficiently All aspects of the repairs were explained in detail.

good fast service;;; even when busy!!!!!!

Lex Brodies replaced my brakes in Jan 2018, by Sept 2018, I had a problem with the brakes vibrating when coming to a stop. Lex checked and couldn't find a safety problem. Drove around but still could tell something wrong. Finally while driving down a hill, on low gear, while pressing my brakes, my front end started to vibrate and felt like it wasn't normal. Took it back in Nov 2018, and the front brakes had to be redone. Got fixed under warranty.

Top notch service!! The level of professionalism and friendliness stands out in Hilo. Will go back for years to come.

Ok.

extremely friendly, on time and very helpful

These folks run a very efficient and friendly operation. I was experiencing a slow leak in one of my tires I purchased last year. I stopped by, without an appointment, to see if it could be checked. When I found out it was going to take much longer than anticipated, and I had a doctor appointment soon, I decided to leave and make an appointment. However, the wonderful woman who was helping me (sorry, forgot her name) went to the back to check if they could help. And they did. What amazing service from the front desk to the boys in the back. And of course, no charge, since I bought the tires from the. Mahalo Lex Brodies!

These folks run an excellent operation. Efficient and friendly! They were able to recently accommodate me without an appointment. This was hugely appreciated as I had a leak in a tire and had to get to a doctor appointment soon. What a great bunch! Mahalo Lex Brodies!