Always an awesome experience!

Super quick and love how you get an online report that shows everything. Best car place Ive been to yet.

I'm so picky and I nearly never give reviews but these people are excelent to work with.

*An introvert's dream!* Appointments are able to be made online and confirmed via email (any changes must be made with a phone call). Drop off was easy with a few relatively quick questions (and I had to fill out a short form for my brake inspection). I opted to drop off and leave, but if you stay, the lobby has AC, tables with charging stations, a kids play area, TV, and beverages. After they finished the initial inspections, they emailed and texted a link to a report to what should be done (green: all good; yellow: suggested; red: required). 5-10 minutes later, they called and asked what work I would like done and the estimate (it took less than 5 minutes). I wasn't pressured or coerced to do anything excessive. A few hours later I received a call notifying me that my car was ready. Pick up was a breeze; I just needed to pay and collect my keys. Total face-to-face/call interaction: less than 20 minutes; possibly closer to 10 minutes Cost value: No idea. Not a car guy. Anxiety level: low

Fantastic, fast and friendly service

Terrific Service

Lex Brody has always been there for us and in this case there assistance was spectacular! Mahalo team.

Daniel has always been so professional he goes out of his way to find out what your needs are and the associates are friendly and professional.. .

Took my car as a walk in and fit it into the schedule. The tire rotation was free since I bought the tires there.

Hilo Kilauea LB is so efficient and prompt. They take really good care of our fleet for our company. Thank you for making it easier and convenient for us to.