Go there if you want the worst service at a high price (weekend) Oil change and I asked to check my time air pressure becuase the tire low airpressure light was on. Told to come back in an hour. Returned back, paid went to my vehicle airpressure light was still on, went back inside he asked if I could wait 20 minutes then they will check (why not the first time)? Sticker on windshield was blank, why even put a sticker on if you don't write nothing on it? I wonder if they even changed the oil. The costumer service is horrid and professionalism is not there. Management really needs to step in and make changes, will never go back and will never tell anyone to go there. That is not an Aloha experience at all. 2 thumbs down.

I was worried about taking my car here because of all the bad reviews, especially the ones that said they were giving them the benefit of the doubt after reading these same bad reviews and still had a negative experience....but I am glad I gave them a try! It was so convenient since they are right down the road from my house! I took my car in because it needed an oil change and my maintenance minder (Honda CRV 2010) was telling me it needed an air filter and transmission fluid flush too. I wasn't sure about the transmission flush since I thought I had done that fairly recently, and I was hesitant because this service can be a bit costly. But, after I checked my car in the mechanic came out and personally showed me my air filter, verifying it needed to be changed, AND told me that my transmission fluid looked good and he thought it would be good for a while longer :) Everyone that I encountered at this location was friendly, accommodating, and understanding....I am definitely sticking with them for all my car service needs!

Got a flat tire on the way to work. Pulled in to lex Brodies, even though they weren't open yet. The manager, Mike, had just arrived and came up and inspected my tires before he even unlocked the door. He gave me excellent customer service, explained all of my options and offered me a coffee and newspaper while I waited a few minutes for his technicians to get in. The service was fast and friendly and saved my morning. I will definitely be back again. Thanks Mike!

Clinton Provides the WORST costumer service ever. It's like he makes stuff up just so he doesn't have to help you. Everyone else is nice.

Outstanding, speedy service from the Waimea Lex Brodies, as usual.

Lex Brodie has ALWAYS gone out of their way to take care of me and my car. They are always so very helpful and pleasant. As a single senior I have total trust in their care and service which is really a comfort for me!

Store manager very helpful

Timely and professional. More importantly, your staff set me up with a tire package that I could afford. I am a broke school teacher, and they understood - and did not pressure me toward an expensive set.

Just had my vehicle serviced last month at the Waimea location. Professional appearance and service. Thanks guys!

John the auto inspector at Lex Brodies in Waimea told me to not come back to his store because I brought my service animal with me and he refused to help me since I refused to leave my Service Animal Dog outside. I did have my Service Animal Registration with me and I did show the Registration and he told me if I came back he would see to it that I have to wait hours to be helped because I brought my dog inside the shop.