Got locked out of my car outside of malama and they helped me get in within a few minutes. Awesome crew of people.

The phone number listed is for Kona not Pahoa. The correct phone number is 808-965-9125. As for the service, I would say it is upper grade work, the employees kind. A bit expensive but when you need the work done fairly fast, Lex Brodies is pretty damn good.

Just want to give a shout out to the guys at Lex Brodie's for helping me get into my truck, which I had locked the keys inside of. That was about a week ago, and then, I did it again yesterday! I couldn't believe it....They have the right tools for the job and didn't even charge me anything. I didn't get the guys names, unfortunately, but is seems all the guys there are happy to help out.

I had a oil change done. Everyone was very friendly. Ivy went out of her way to ensure everything was satisfactory. Ivy was even able to fit my second car in for oil change. Both cars took a little over a hour how awesome is that!! I will be a regular customer. 1 person voted for this review

Friendly staff and AAA discounts.

CRIMINALS!!! They changed my engine oil and suddenly my car that for five years hasn't dropped a single drop of any fluid is POURING transmission fluid out....POURING! By the time I got it to town to a transmission shop it was totaled! had to buy a new car that day. BOYCOTT THESE CRIMINALS!!!

I got a quote from then last year to repair some damage to my steering. A few days later my neighbor (a professional mechanic for a rental car company Kona side) tells me, he'll help me do the work on the weekend no big deal. Come this year for safety inspection, I go Lex Brodies and what do you know? They say "fix all that stuff we told you before" to pass. Guess what, we fixed all that already. They just printed out what was in the computer and said you have to do that plus some other stuff. Truck was in there for 15 minutes tops, not long enough to figure out we fixed it, not long enough to figure out even if it needed fixing. On top of that they said my rear shocks were worn out and too loose. Really? they are 14 month old pro shocks (MX6) and adjustable (on the softest setting) with a big knob at the bottom that says "adjust". I guess they didn't look, the adjust dial had road grime on it, they didn't even check it. I guess they are punishing me for not letting them do the work last spring, I am punishing them by telling everyone how they do. Even my wife said they were acting weird. Lost my business now and forever.

I use to go here for Tire replacements, quick check ups, and safety checks and they done pretty well at doing their job, so when i seen these past reviews i was a bit surprised. However, the service is slowly going down the drain, if you schedule an appointment you'll be ending up staying or waiting sometimes way more than what they quote you for even simple jobs, maybe they should hire more workers? But after my last visit which I'm not too happy with, I came to find out my drivers door handle had been broken and cracked as if someone tried to pull on it hard. When i reported it to the cashier they refereed me to one of the mechanics instead and walked with me to my vehicle. The mechanic had no clue how the door broke and it wasn't like that before. So now this leaves me with a broken drivers side door and the trouble of having to open it from the passenger side each time i have to get inside. The cashier comes out and looks at the damages and acts as if they didn't knew about it and informed me that they will pay for the damages after they find the cost of the parts and give me a call later that day. One week has passed, no call, not even an apology and no one wants to admit the damages. They didnt even fix the original problem of what i asked them to do which made the situation even worse, and now i wait on my part which will take 2 weeks to get here, thanks for nothing Lex brodies. Do yourself a favor and go else where like a local shop, ever since they got more popular in pahoa service went down the drain.

Avoid this location at all cost if you care about your vehicle. Oct 3rd my girlfriend and I call in to get quoted on new brake pads and rotors. The manager Cliff quoted us at $360 for all parts and labor which he went into detail saying that'll cover everything including pins, clips, cleaners, etc. Oct 4th we go in to have this work done, and here's where it got interesting. Right out of the gate the young lady at the front desk tells us we need to have a brake inspection for $18 to figure out what parts we need. I informed her that in the past I was a state vehicle inspector, and that I am comfortable with my level of inspection so the brake inspection would be unnecassary. She argued that there's no way for them to be able to determine what service would need to be provided without the inspection. She stated it would take about 1 hour, so I aloud them to go ahead with the inspection to see what results they produce. 2 hours later as I'm watching the mechanic put my tire back on he uses and impact wrench with a standard socket to hammer my lugs tight. I walk inside and make note of this to the front desk girl who goes to tell the "master technician". He meets me promply outside with a box of torque sticks and explains this is what the other mechanic used. I was standing 15ft away and he's gona tell me what I didn't see with my own eyes. Proceed inside and the estimate is $928 for pads, rotors, calipers, and a flushing. I asked her why are the calipers listed, and she stated that due to my pads being worn down so far that they wouldn't be able to open the caliper to remove the pads being that they are and I quote her words exactly "Famatic brakes"..... Ok at this point I realize I'm not at a mechanic shop, but rather standing in front of professional scammers. She tells me that I should be familiar with "Famatic brakes" and how they can't be opened like standard "spring brakes". Dear god this was terrifying to hear knowing these people just touched my vehicle, and that a brake caliper compression tool which is custom designed for this specific task is only $6 at any parts store. Pneumatic is what I think she meant however these are hydraulic brakes in the first place. We promply left from here and called the auto parts store down the road not even 5 minutes later. $170 bought me brand new pads, rotors, gloves, grease, catalyst, and cleaner. 1hour and 45minutes later I was finished installing it myself with borrowed sockets and a scissor jack, and what do you know the calipers were just fine. I'm around 180lbs and it took me at least two jumps on the end of a 24" breaker bar to bust those "properly replaced" lug nuts off that were put on not even an hour before. Do the math and we are looking at well over 120ft-lbs of torque to tighten them down...thanks for the damage. Although they have ASE certified posted on the wall it does not apply here. As stated above avoid this shop at all cost, push your car home, or abandon it before you pull into here to avoid the headache. Amazing what can happen when you cluster a group of incompetent people into one place.