5
Kailua-Kona

My appointment for service was 8:00 a.m. I was met by a service agent. I was asked to wait a few minutes. My car was inspected. I was on my way home at 8:20 a.m. BRAVO!

Thank you, Jean, for choosing Lex Brodie's Tire in Hilo Kilauea! We appreciate your kind words about our prompt and efficient service. Our team strives to provide a seamless experience, and we are thrilled that we met your expectations. If you have any questions or need assistance in the future, please don't hesitate to call us at (808) 985-8473. Safe travels! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

I can't say enough good things about the Kona Lex Brodie's Service. I bought a used Toyota Corolla a few months ago, and I expected I had some issues needing to be fixed. I've had to go in 3-4 times over a couple months because the check engine light and other error codes kept flashing. My husband fix one issue on our own, and the guys at Lex Brodies were sensitive about testing the parts they thought might be a problem one by one to make sure they were working. Also because I had to come back, they didn't charge for a further diagnostic. I was expecting my repair would take a week or longer since parts were needing to be ordered, but somehow they managed to fix it in one day. I was very happy I got to return my rental car and get a refund. Especially as a woman who has had some bad experiences of being taken advantage of at other car repair establishments, I really appreciate how honest and hardworking the staff is. They take detailed notes in the service summary to describe what is wrong and exactly how they handled it, they don't do unnecessary work and protect the parts you may have already replaced, and they really care about the customers. Thank you so much! -Tara

5
Kailua-Kona

John was fantastic in taking my appointment with speed and quickly took care of the car. His humor was an enjoyable change from other safety check locations. He won me as a Lex Brodie customer like no other.

Hi Ana, we are thrilled to read your review! Thank you for choosing Lex Brodie's Tire -Hilo Kilauea. We are glad that John provided you with exceptional service and made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future. -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Quick

Thank you for the 5-star review, David! We're thrilled to hear that you had a quick and efficient experience with us. If you ever need any more assistance with your tires, don't hesitate to give us a call at (808) 985-8473. We're here to help! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Great service from my first contact by phone inquiries with Lexy Brody Rep. Logan, his email follow-up to provide pricing, then calls to get stock from other stores, to completing the purchase of four new trailer tires!! Logan was friendly, courteous, efficient and extremely helpful in assisting me. Mahalo nui!

Melissa, thank you for choosing Lex Brodie's Tire - Hilo Kilauea! We are thrilled to hear about your wonderful experience with Logan. We pride ourselves on providing friendly, efficient, and helpful service to our customers. If you ever need anything else, please don't hesitate to give us a call at (808) 985-8473. Mahalo nui! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Friendly helpful staff they helped me get every discount possible to maximize my savings and they were extremely knowledgeable and thorough in their work I'm very satisfied with my experience since the actual tire size I needed was nowhere on island lex brodie found me a good replacement size and I'm happy happy

Christopher, thank you for the kind words! We're thrilled to hear about your positive experience at our shop. Our team takes pride in providing top-notch customer service and ensuring you get the most out of your visit. Don't hesitate to reach out if you have any further questions or tire needs. We're here to help! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Thank you for the 5-star rating, Joseph! We're thrilled to hear about your positive experience at Lex Brodie's Tire - Hilo Kilauea. If there's anything else we can assist you with, please don't hesitate to reach out at (808) 985-8473. We hope to see you again soon! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

They were great! Got my car back in 1.5 hour with an alignment and a rotation.

Thank you for the awesome review, Jenna! We are thrilled to hear about your positive experience with us. If you ever need any more services, feel free to give us a call at (808) 985-8473. We'll be happy to assist you! -Daniel Perreira

- Kailua-Kona
5
Kailua-Kona

Friendly, professional and informative service. Would recommend you to my friends. Thank you Iva

Thank you for recommending us to your friends, Christiane! Providing friendly and professional service is our top priority at Lex Brodie's Tire - Hilo Kilauea. Don't hesitate to reach out if you need anything at all!-Daniel Perreira (808) 985-8473

- Kailua-Kona
5
Kailua-Kona

Iva is amazing! Thanks LB for taking great care of my car!

Thank you for leaving us a five-star rating, Danielle! We're thrilled to hear that Iva provided you with exceptional service. Should you need anything else, don't hesitate to give us a call at (808) 985-8473. We look forward to serving you again soon! -Daniel Perreira

- Kailua-Kona
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.