4
Hilo-Wiwoole

The team at Lex Brodie's did a great job on my truck. Got me in the same day needed 4 tires, balanced etc. The only thing is at checkout I was asked if I wanted to sign up I think where you earn points. The employee was tired, I wanted to get on the road and didn't want to stand there and fill out a lot of stuff. Why not have another employee ask if I'm interested before the job is almost done. That way there's no pressure. I'm

Aloha John.... Thank you for your feedback and your recent tire purchase. The sign-up is super easy and only requires your phone number. The sales person should have conveyed this to you. The sign-up is prompted when you cash out. We will do a better job at delivering the message. Thank you again for your review and your business. Aloha.... Anita =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Journey Leialoha was of good service and did an excellent job performing his duties as well as said mechanic involved with the tasks at hand. Mahalo nui loa.

5
Hilo-Wiwoole

Journey Leialoha was of good service and did an excellent job performing his duties as well as said mechanic involved with the tasks at hand. Mahalo nui loa.

Thank you Cherpem for acknowledging Journey and the service your received. We appreciate your business and 5-Stars. ALOHA =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Service was as expected very good service manager was knowledgeable ans helpful when asked about other things as well.

Thank you Gary! It's great to know that our service manager provided knowledgeable and helpful assistance. We appreciate your business and look forward to serving you again in the future! - Em @Lex

- Hilo-Wiwoole
5
Hilo-Wiwoole

Excellent customer service!

Thank you for your kind words! Providing excellent service is what we strive for, and it's rewarding to know that we met your expectations. If you have any more feedback or need assistance, don't hesitate to reach out. - Em @Lex

- Hilo-Wiwoole
5
Hilo-Wiwoole

Great customer care specialists who are very knowledgeable and friendly. I trust the technicians who work on my car and appreciate the checklist of items that are okay and items that need my attention. The area in the waiting room and outside are always clean. Thank you!😊

Theresa, thank you for your fantastic review! We appreciate your loyalty and look forward to serving you again soon! - Em @Lex

- Hilo-Wiwoole
5
Hilo-Wiwoole

Great service, quick and efficient!! I highly recommend!

Thank you Natasha for your awesome feedback. Aloha... Anita =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Went for a safety check ,friendly staff and had a about a 15 min wait without a appointment which was good I thought it might have longer a longer wait I was satisfied with the service

Thank you for your 5-star review, Betty! We're pleased to hear that you had a positive experience during your safety check. We look forward to serving you again in the future!

- Hilo-Wiwoole
5
Hilo-Wiwoole

Prompt service Thank you

You are Very Welcome David! We look forward to serving you again. Aloha =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.