Just got my car back after service and I wanted to say mahalo to Tiana and the staff there at Hilo Lex Brodies. I had dropped my Subaru off Friday to get some oil leaking taken care of; when I picked it up it was running a bit rougher than we started with and the tech said yeah it seems to be miss firing a little. So I got it back to them today Monday and they took care of it right away; so good just some wires replaced that had been affected by the oil leak. They were kind enough just to charge parts only. Good service and fair all around helps this working man keep on the road : ) No need buy a new car and go in debt if I can count on Lex Brodie to help me maintain what I got today. Good job guys I recommend to everyone.Rob out at Pahoa side

Lex Brodies is my choice for car needs. They are friendly, professional, and detailed. They are just very busy and service can take awhile.

We spent a ton of money on tires here and then Everytime we need a leak repair they just want to pass it off with filling the tires. When we insist on getting them inspected and fixed it takes 3-4 hours. One time they claimed to have found no problem and just filled it only to have it flat again the next day. Will not buy tires from them in the future. The quick lube side has always been great though.

Malcolm and Kana great guys, gave me the confidence in knowing what was wrong and went above and beyond when it came to making a right decision for the best interest of my vehicle. Honesty and integrity go a long way. Thanks lex brodies!!!

This place is awesome!!!!exceptional customer service and extremely efficient. I went in for an oil change and within 10minutes they completed the job as well as changing air filter, which they werent to pushy about it, they just informed me that it needed to be changed and allowed me to make the decision on my own. Thank you lex brodies!!!!

Went for my oil change; quick and easy. Better than 4 other places I've been to in Hilo. Won't go anywhere else.

Amazing customer service exists at Lex Brodie for this damsel in distress. I pulled into Island Naturals shopping center and I accidently drove over a curb and punctured my tire. I did it good too with a huge gaping hole. Fix a flat was not an option here. I had no spare tire. I called Lex Brodies at 5:15 (they close at 6:00) I told them of my tire emergency. They immediately sent 2 guys to my car, jacked it up, took away flat tire while I waited at parking lot. A few minutes later the manager calls to give price options. I select and purchase tire over phone. A few minutes after that the same 2 men return to lot, pop on new tire, grab their tools and leave. This whole process took less than 35 minutes. I was back on the road at 5:50. I felt like I had my own personal NASCAR pit crew. Lol Here's the kicker: they did not charge me extra for service call. Only the price of the tire! I am a forever customer from now on. Truly amazing. The 2 guys (Daniel and Jr.) Gave me a hug and a happy holidays on their way out. �

Amazing customer service exists at Lex Brodie for this damsel in distress. I pulled into Island Naturals shopping center and I accidently drove over a curb and punctured my tire. I did it good too with a huge gaping hole. Fix a flat was not an option here. I had no spare tire. I called Lex Brodies at 5:15 (they close at 6:00) I told them of my tire emergency. They immediately sent 2 guys to my car, jacked it up, took away flat tire while I waited at parking lot. A few minut...es later the manager calls to give price options. I select and purchase tire over phone. A few minutes after that the same 2 men return to lot, pop on new tire, grab their tools and leave. This whole process took less than 35 minutes. I was back on the road at 5:50. I felt like I had my own personal NASCAR pit crew. Lol Here's the kicker: they did not charge me extra for service call. Only the price of the tire! I am a forever customer from now on. Truly amazing. The 2 guys (Daniel and Jr.) Gave me a hug and a happy holidays on their way out.

I got a quote from then last year to repair some damage to my steering. A few days later my neighbor (a professional mechanic for a rental car company Kona side) tells me, he'll help me do the work on the weekend no big deal. Come this year for safety inspection, I go Lex Brodies and what do you know? They say "fix all that stuff we told you before" to pass. Guess what, we fixed all that already. They just printed out what was in the computer and said you have to do that plus some other stuff. Truck was in there for 15 minutes tops, not long enough to figure out we fixed it, not long enough to figure out even if it needed fixing. On top of that they said my rear shocks were worn out and too loose. Really? they are 14 month old pro shocks (MX6) and adjustable (on the softest setting) with a big knob at the bottom that says "adjust". I guess they didn't look, the adjust dial had road grime on it, they didn't even check it. I guess they are punishing me for not letting them do the work last spring, I am punishing them by telling everyone how they do. Even my wife said they were acting weird. Lost my business now and forever.