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Kailua-Kona(808) 217-9746
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75-5570 Kuakini Hwy.Kailua-Kona, HI 96740
Waimea(808) 329-4373
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67-1185 Mamalahoa Hwy.Kamuela, HI 96743
Pahoa(808) 756-9347
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15-2658 Pahoa Village Rd.Pahoa, HI 96778
Hilo-Wiwoole(808) 756-9924
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170 Wiwoole St.Hilo, HI 96720
Hilo-Kilauea(808) 746-7030
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1095 Kilauea Ave.Hilo, HI 96720
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3
Kailua-Kona

Quick oil change but extremely over priced. Super friendly staff

Thank you Hailey for your feedback. We appreciate hearing from our customers. The FAST LUBE does an amazing job for the short amount of time that they take. For some people, time is money. What it comes down to is....We save you time at this location so that you can enjoy the rest of the day. Aloha.... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

I went in to do a safety check inspection at the end of the month. Not a good idea. But they took me in anyway. They gave me heads up about the wait time (~45 min) due to several people before me getting the same thing done. I waited in the waiting room area. They had plenty of seats, drinks, and other refreshments you could want in a waiting area. One of the workers even brought us some pastries from Safeway while I was there. In the end, I ended waiting for 45 minutes till my car was ready. The time did fly by a lot faster than expected. This was largely due to the excellent and friendly staff and the many different commodities they offered in the waiting room to keep the customers entertained and comfortable.

Thanks Russell for taking the time to write such a nice review about our Hilo Store. Glad you were there on Malasada Day because you scored! At Lex Brodie's Tire, we make sure that our customers are comfortable and have access to free Wi-Fi so that can get caught up on their social sites while they wait. =) We appreciate your business and look forward to seeing you in the future for your vehicle maintenance.Aloha... Anita =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Always my go-to place for all my vehicle needs. And now look... free use of cables and electricity to charge your device. Mahalo LB-Hilo for making me welcomed and cared for.

You are very welcome KIM!! We know how important it is to our customers to stay connected. Thank you for taking the time to leave us a 5-star rating. You're awesome!! Aloha..... Anita =)

- Hilo-Wiwoole
4
Waimea

Mahalo Lance for your awesome rating for our Waimea-Kamuela Location! We're glad that we took great care of you and your vehicle. Hopefully on your next visit we can get a high 5 from you. We appreciate your busines! Aloha.... Anita =)

- Waimea
3
Kailua-Kona

Probably the best in Kona, but overall just ok.

Thank you Sean for your feedback. =) Aloha.... Anita =)

- Kailua-Kona
5
Pahoa

I had a oil change done. Everyone was very friendly. Ivy went out of her way to ensure everything was satisfactory. Ivy was even able to fit my second car in for oil change. Both cars took a little over a hour how awesome is that!! I will be a regular customer. 1 person voted for this review

Thank you for your 5-Star Review! That is so AWESOME that the Pahoa Crew took great care of you! And Thank you for taking the time to tell us about your experience. It's nice to hear back from satisfied customers. Hugs and Aloha to You..... Anita =)

- Pahoa
3
Pahoa

Friendly staff and AAA discounts.

Thank you Jon for your feedback! Gotta love AAA! I always tell people to join AAA because you get free towing, free lockouts and great discounts at participating businesses like ours. Thank you again for your business and we look forward to seeing you again. Aloha.... Anita =)

- Pahoa
1
Pahoa

CRIMINALS!!! They changed my engine oil and suddenly my car that for five years hasn't dropped a single drop of any fluid is POURING transmission fluid out....POURING! By the time I got it to town to a transmission shop it was totaled! had to buy a new car that day. BOYCOTT THESE CRIMINALS!!!

FAKE NEWS!! Please see my response below. We would like to address this serious accusation and no one responded to me. if my car were broken, you better believe I would be on the phone to talk to the owner for reimbursement of a new to me vehicle. No call received. -updated 2-1-2017............................................................................................. OMG! We are so sorry that this happened. If you came in for an oil change, why did they even touch your transmission fluid? WOW! Please reach out to me. Call on my cell so that I can investigate this incident. If we were at fault as you say, we will take full responsibility. Again, We apologize for any wrong doing. That is not our intention. Please call me so that we can look into this issue. Sincerely.... Anita 808-895-4045.

- Pahoa
4
Kailua-Kona

Had my wheels aligned on my Tacoma last week. Made an appointment via phone, went in, sat and waited for about an hour, and it was done. Nice waiting area with tv and coffee. Staff was friendly and I was happy. Alignment was around $90. I've been using them for oil changes and will also now use them for alignments as well. Appreciated the nice clean and cool waiting area and am happy to see this formerly vacant old GM car sales complex once again being put to good use.

Hello Steve, Thank you for taking the time to write an awesome review about your service at our Lex…Hello Steve, Thank you for taking the time to write an awesome review about your service at our Lex Brodie's Kona location. Also Thank you for taking such nice photos of the store and adding descriptions on each. You are Amazing! We love customers like you! We look forward to seeing you again. Aloha.... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

Waiting here with 3 kids was easy A/C Cable tv; Kids Playroom; Clean Place too .Currently watching the Inauguration & One of the Employees Hooked up my kids with Pez Toys

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Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.