Reviews - Page 750 - Lex Brodie's Tire & Service Center

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Joel Gimpel

4/22/2015

Kailua-Kona

Staff was courteous and professional, service was prompt, and pricewas right.

Mahalo Joel for your 5-Star rating! We hope to earn your trust. Aloha.... Anita =)

- Kailua-Kona

Joyce Buttram

4/18/2015

Pahoa

We always take our truck to Lex Brodies when something we can't do ourselves and each time we drive away happy customers...The staff is always kind,knowledgable and very professional..and they are at a very convenient location for us..

Mahalo Joyce for your great review. We appreciate customers like you. Aloha.... Anita =)

- Pahoa

Dave T.

4/16/2015

Kailua-Kona

Great Experience! I got all of the filters and the fluids of my car changed. I asked a ton of questions, and Lance, the manager was quick to reply to all of them. He knows his craft inside and out. Its interesting to watch the communication between the whole team of several guys working on the car all at once, telling each other what they need or what they are doing. They are an efficient, well oiled machine, not much different than watching a bunch of doctors working on a patient on an operating table. I highly recommend.

AWESOME DAVE!Glad you were impressed with the oil change service that you received at our Lex…AWESOME DAVE!Glad you were impressed with the oil change service that you received at our Lex Brodie's FAST LUBE. I will let the FL PIT CREW know that you gave them a 5-star rating on the service you received. And you're right-it's really something to see those guys in action. They have the service down to a science. Be safe on the road and Mahalo again for taking the time to acknowledge our facility. Aloha.... Anita =)

- Kailua-Kona

Tc Burnett

4/8/2015

Pahoa

You can't go wrong at Lex Brodie's in Pahoa. In fact, they are so popular and convenient, that the company would be well-served by adding a few service bays to the five they have now. I suspect they would stay busy. Personally, I am very happy with the professional staff and quality of service, and it's so nice not having to drive to Hilo anymore. My only suggestion would be to dedicate a stall and a technician to safety checks, and include tire tread and pressure checks - as well as to offer reasonably priced headlight aiming service and new wiper blade sales and installation at the same time. Except then they would need five new bays. a hui hou Tom Burnett

TOM... We were actually planning on adding on more bays right before the Lava Flow started heading toward us. We had to put the construction on hold for now until we get our Pahoa Store back up to speed. We are BLESSED to be back up and running again in the PAHOA COMMUNITY and understand the need for FAST & CONVENIENT oil changes and safety inspections. We will continue to work towards improving those services. Thank you again for your 5-Star rating and for being a great customer! Aloha.... Anita =)

- Pahoa

Sarai A.

3/31/2015

Hilo-Wiwoole

This was my first time here and the service was great! Didnt wait long at all, waiting room was NiCE with AC and complimentary coffee and ice water. Got all my questions answered about my vehicle very knowledgeable staff. Will definitely be back.

Crystal V.

3/28/2015

Kailua-Kona

I decided to stop by to get an oil change today, but I definitely got more than I expected. As soon as I got there I was greeted and the guys showed some concern for my headlights. 10 years ago I had an invisible bra applied to my car and after so many years the adhesive was caked onto my headlights. I dont have a photo, but lets just say it was a mess and it probably affected my lights in the evening. After a super quick oil change, one of the kind staff members worked diligently on my headlights and after a couple hours it was complete. My lights looked brand new and I was happy to have a normal looking car again. I really thought I would of had to buy new lights, but I really appreciate the staff taking the time to help me out. Thank You Lex Brodies Staff!

Crystal, Thank you for taking the time to write such a nice review about your oil change experience.…Crystal, Thank you for taking the time to write such a nice review about your oil change experience. You must have gone into our LEX BRODIE'S FAST LUBE that's next door to our Tire Store. It's amazing to watch those guys in action! And I'm so happy to hear that they were able to restore your headlights too so that you didn't have to buy new ones! Mahalo again for telling our Big Island community about the great service they will receive at the LB Fast Lube. We appreciate customers like you! Take care and be safe on the road. Aloha.... Anita =)

- Kailua-Kona

Michael Kelly

3/26/2015

Kailua-Kona

Great service, really quick

THANKS MICHAEL for your business! We appreciate that you took the time to give us a nice review. Take care our friend. Aloha.... Anita =)

- Kailua-Kona

Mary Whalen

3/25/2015

Kailua-Kona

Fast, friendly and efficient. Highly recommend.

ALOHA Mary, Thank you for your kind words and for telling your family & friends about LEX BRODIE'S TIRE. We strive for customer satisfaction. Aloha.... Anita =)

- Kailua-Kona

Stephanie Smith

3/25/2015

Kailua-Kona

You guys are the best.. New tires put on in short amount of time.. Everyone was helpful & friendly... I tell all my friends that this is where they should get all their auto needs...

Thanks Stephanie for your 5-Star rating and I'm so glad that our KONA staff took such good care of you. See you on your next Tire rotation. Drive Safe! Aloha... Anita =)

- Kailua-Kona

Odetta G.

3/23/2015

Hilo-Wiwoole

I was very impressed with Hilo`s Lex Brodies,,Daniel you are an outstanding customer service agent at the counter and on the phone as well! The new brakes and shoes that you all installed was totally awesome my brakes are forever superb! Mahalo Nui! Lex Brodie keep up the good quality work!

ODETTA, Mahalo for such a heart-warming review. Daniel is such a positive and inspirational role…ODETTA, Mahalo for such a heart-warming review. Daniel is such a positive and inspirational role model for our company and those he works with. As you may know, we had to temporary close our Pahoa Store because of the advancing lava flow. Daniel Perreira was the Store Manager in Pahoa. We transferred him to the Hilo Store and don't want to give him back because he is so good to our customers! Thank you for the opportunity to repair your brakes. Please let us know if there is anything else we can help you with to keep you and your vehicle safe on the road. Thank you again for taking the time to write such a nice review. I will make sure Daniel is aware of his good work. Aloha.... Anita =)

- Hilo-Wiwoole

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