Excellent customer service! After popping my tire on a rock wall at my kid's preschool, I needed a new tire ASAP. After calling 4 different stores in Kona, Lex Brodie's was the only place to carry it and they only had ONE left! They held it for me until I was able to get down there and immediately got my car in. Not only were they super helpful on the phone and at the shop, but they even offered to drop me off and pick me up at my doctor appointment so I didn't have to miss it with this hiccup. It was so convenient in what could have easily been a car crisis and super stressful. I will definitely be back for future car needs!

Super friendly staff and quick service. Thank you :)

Chauncey and Clint and whole staff are always pleasant and professional.

The customer service was exceptional. The guys in the front do an amazing job of taking the time needed to make sure you are getting exactly what you need. They aren't just trying to sell you anything. The staff all had suck positive attitudes. If you go there make sure and talk to Mike as he will definetly take good care of you!!! I've had such bad experiences at the location in Kona and these guys really made me believe in what they are doing! They are providing exceptional customer service and backing it up with quality service.

Justin rocks!!!

Anytime I have called or visited a Lex Brodie's in Waimea or Kona, for any reason, it has been with a friendly greeting and exceptional, efficient service. They explain the work that needs to be done and review the cost with me, so I am able to make informed and confident decisions regarding my vehicles. Not only do they listen attentively to decipher what I'm trying to explain with my limited knowledge of automobile function, but the Lex Brodie's team also help me with those essential things I sometimes overlook (like an oil change or an expired safety check!). Thank you for your outstanding service. And thank you for the Kona Express Car Wash!

Good service that i would recommend. I felt in good hands.... thank you !

Staff is professional and friendly.

Made an appointment for a safety check because I was very happy with the service I previously got with my other vehicle. I appreciate the friendly attention given and professional service. I feel much more comfortable and satisfied coming to Lex Brodies as compared to the dealerships that I previously maintained by car at. Many thanks and I certainly will return.

I want to make sure that I clicked all 5 stars, it was somewhat confusing on the phone when I was trying to do that. Justin did a great job and had excellent service!