5
Kailua-Kona

As always: very friendly staff, fast and great service! Absolutely love it!!!!!

5
Kailua-Kona

As always: very friendly staff, fast and great service! Absolutely love it!!!!!

5
Waimea

Lex Brodie's Waimea has the best customer service on the Big Island. My battery died in town and my husband came to give my car a jump, when that didn't work, we called Lex Brodie's to borrow jumper cables. My husband showed up with the manager Mike Ng and he had a tiny jumper kit and my car started. I can't tell you how Mike saved the day for me! Then they replaced my battery and I was off and running. They are always there for my car needs, new tires, tune ups whatever I need! I love this company! Talk about customer service! Lex Brodie's rocks

Thank you Diana! We appreciate your 5-star review and your deep appreciation for the rescue that…Thank you Diana! We appreciate your 5-star review and your deep appreciation for the rescue that MIKE performed. Happy customer like you makes our job so worth while. Be safe and HAPPY HOLIDAYS!Aloha... Anita : )

- Waimea
5
Hilo-Wiwoole

When I walked in with my 2 boys I was helped immediately and they had candy for my boys! Best tire repair I've had yet! I will definitely be coming back!!!

5
Kailua-Kona

I took my employers car here for a tire change. Honestly waited for 4 hours. BUT they have a pretty comfortable waiting area with a tv, water machine (hot&cold), and a coffee maker at your disposal. Seen "True Grit" for the first time ever here!

Hey Steve! Thank you for WAITING with us! We appreciate the fact that you took the time to write about your experience in a positive way. Glad you got to see TRUE GRIT! Made me laugh to read this cuz I don't think I ever watched the entire movie myself. =) Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Reliable great service and good crew

Thank you for your feedback! We appreciate your business!! Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Super impressed! Staff member acknowledged me straight away and quickly arranged to swap my tire. No questions, no grumbles, no problems, and no charge! This was a completely different experience than my trip to Goodyear in Hilo. I would recommend these folks to anyone :)

Mahalo Mehana for your awesome review! At all of our Lex Brodie's Tire stores on the Big Island,…Mahalo Mehana for your awesome review! At all of our Lex Brodie's Tire stores on the Big Island, our main goal is to help and take care of our customers. I'm so happy that you noticed the Difference between Lex Brodie's Tire and the other tire stores. Make it a great day! Aloha.... Anita =0)

- Kailua-Kona
5
Kailua-Kona

Always helpful. Especially Tiana... always courtesy and pleasant on the phone as well... they aren't too busy on the days I've gone but they get the job done and my kids love the free wifi for their ipads

5
Hilo-Wiwoole

Always helpful. Especially Tiana... always courtesy and pleasant on the phone as well... they aren't too busy on the days I've gone but they get the job done and my kids love the free wifi for their ipads

Thank you ... Very Much for the awesome review! We love our customers! Thanks girl, you the customer- makes it all worth it!

- Hilo-Wiwoole
3
Kailua-Kona

I took my truck in for a basic service. Oil change, new oil filter, ETC. When they finished with my truck, I was informed that my reverse light and high mount stop lamp bulbs had burnt out. They quoted me somewhere around $15 to fix them. I declined, because I already have spare bulbs at home. So imagine my surprise when I get back home and check my lights. Brake lights work, High mount stop lamp works and reverse lights work. All my lights work. Now, I'm hoping the technician made a mistake and wasn't trying to scam me, Because the staff is friendly and seem rather knowledgeable. But It's hard to believe anyone can make a mistake as to whether your lights work or not.

Hello Quinlan, Our technicians would never recommend anything that is not needed on your vehicle. Although, I am curious why your lights weren't working when you came in. Please keep a watchful eye on that one. Thank you for yo r feedback and we do appreciate your business! Aloha.... Anita =)

- Kailua-Kona
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.