Make an appointment5 Convenient LocationsNOW HIRING
Kailua-Kona(808) 217-9746
FacebookGoogleYelpYouTubeInstagram
75-5570 Kuakini Hwy.Kailua-Kona, HI 96740
Waimea(808) 329-4373
FacebookGoogleYelpYouTubeInstagram
67-1185 Mamalahoa Hwy.Kamuela, HI 96743
Pahoa(808) 756-9347
FacebookGoogleYelpYouTubeInstagram
15-2658 Pahoa Village Rd.Pahoa, HI 96778
Hilo-Wiwoole(808) 756-9924
FacebookGoogleYelpYouTubeInstagram
170 Wiwoole St.Hilo, HI 96720
Hilo-Kilauea(808) 746-7030
FacebookGoogleYelpYouTubeInstagram
1095 Kilauea Ave.Hilo, HI 96720
5
Pahoa

Got locked out of my car outside of malama and they helped me get in within a few minutes. Awesome crew of people.

Thank You Sakari for saying a good word about our PAHOA CREW. Yes, they are an AWESOME group! Glad they were able to help you. Aloha..... Anita =)

- Pahoa
5
Kailua-Kona

I locked my keys in my van next door at the car wash and when I went over to ask for help a young man went with me and opened my door for me, and at NO CHARGE! Great service with aloha....mahalo

ART, Sorry for getting locked out of you van, but that's AWESOME that our store came out to help…ART, Sorry for getting locked out of you van, but that's AWESOME that our store came out to help you. We're here to help our customers the best that we can. Thank you again for taking the time to give us a great review!!Aloha..... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

When to Lex Brodie's in Hilo after going to Midas and told I needed an appointment to get a safety check. I called several shops and they said the same thing. Went to Lex Brodie they took me without an appointment and was fast and very friendly. They are going to be my go to shop for now on.

Thank you Donavan!! We appreciate the 5-Star review and the kind words you gave us. We try our…Thank you Donavan!! We appreciate the 5-Star review and the kind words you gave us. We try our BEST to take care of all of our customers automotive needs, even if it's for just a saftey inspection. Glad you enjoyed your expereince and we look forward to seeing you in the future. Aloha.... Anita =)

- Hilo-Wiwoole
4
Pahoa

Mahalo Cecil for taking the time to leave us a review. We are GRATEFUL that you are grateful about what we do at our Pahoa Store. We look forward to seeing you on your next visit. Aloha.... Anita =)

- Pahoa
4
Pahoa

The phone number listed is for Kona not Pahoa. The correct phone number is 808-965-9125. As for the service, I would say it is upper grade work, the employees kind. A bit expensive but when you need the work done fairly fast, Lex Brodies is pretty damn good.

Thank you Rod for mentioning that our phone number is wrong in the books. And Thank you for saying nice things about us. We try to do our Best to take care of our customers and their vehicles. It was nice to meet you the other day and I Hope you get your brakes done properly. Be safe my friend! Aloha.... Anita =)

- Pahoa
2
Hilo-Wiwoole

Looking at a place to service my car and came across these reviews. I am expecting the owner to response to the negative reviews as she did to the positive ones, at least say sorry or something. If she only cares about good reviews, certainly she will never make it up to those that have issues arising out of her shop..Gotta offer some kinda Aloha Anita.

Hello ATAK BILL, Thank you for leaving your comment. I try to respond to all of our reviews. For Those who have had a poor experience, we reach out and call them directly to resolve their issue. I will make it a practice to go back and add my comments as to what transpired so that others can see what we did and how we took care of our customers. So... I am sorry for not being better at commenting on all reviews. As for the service that we perform at our stores, we aim for 100% customer satisfaction and if for some reason a customer is not satisfied, we take extra steps to make sure they are taken care of. And we do it ALL with ALOHA. Stop by one day and ask for me. I'll come out and say hello. Aloha ATAK BILL! -Anita =)

- Hilo-Wiwoole
5
Pahoa

Just want to give a shout out to the guys at Lex Brodie's for helping me get into my truck, which I had locked the keys inside of. That was about a week ago, and then, I did it again yesterday! I couldn't believe it....They have the right tools for the job and didn't even charge me anything. I didn't get the guys names, unfortunately, but is seems all the guys there are happy to help out.

Glad we could help you out Jerral! That's what we are there for, to help out in our community. We appreciate our customers and their business. Now.... make sure you take your keys with you before you lock you door. lol Aloha.... Anita =)

- Pahoa
5
Hilo-Wiwoole

Always my go-to place for all my vehicle needs. And now look... free use of cables and electricity to charge your device. Mahalo LB-Hilo for making me welcomed and cared for.

You are very welcome KIM!! We know how important it is to our customers to stay connected. Thank you for taking the time to leave us a 5-star rating. You're awesome!! Aloha..... Anita =)

- Hilo-Wiwoole
3
Kailua-Kona

Quick oil change but extremely over priced. Super friendly staff

Thank you Hailey for your feedback. We appreciate hearing from our customers. The FAST LUBE does an amazing job for the short amount of time that they take. For some people, time is money. What it comes down to is....We save you time at this location so that you can enjoy the rest of the day. Aloha.... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

I went in to do a safety check inspection at the end of the month. Not a good idea. But they took me in anyway. They gave me heads up about the wait time (~45 min) due to several people before me getting the same thing done. I waited in the waiting room area. They had plenty of seats, drinks, and other refreshments you could want in a waiting area. One of the workers even brought us some pastries from Safeway while I was there. In the end, I ended waiting for 45 minutes till my car was ready. The time did fly by a lot faster than expected. This was largely due to the excellent and friendly staff and the many different commodities they offered in the waiting room to keep the customers entertained and comfortable.

Thanks Russell for taking the time to write such a nice review about our Hilo Store. Glad you were there on Malasada Day because you scored! At Lex Brodie's Tire, we make sure that our customers are comfortable and have access to free Wi-Fi so that can get caught up on their social sites while they wait. =) We appreciate your business and look forward to seeing you in the future for your vehicle maintenance.Aloha... Anita =)

- Hilo-Wiwoole
1...673674675676677678679...689
Leave a review
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.