Excellent service! Needed 2 tires replaced before I went to work and they took me in without an appointment. Got to work on time!

Great service for new tires! Upon arrival at Lex Brodie’s, Hilo, I was met by a lovely Service Woman who welcomed me very warmly. I asked if she thought they could meet another tire company bid for the same tires. She immediately went to the computer and came up with an offer a tad less than my first estimate. I was early getting there, and they were busy, yet took my car in very quickly and within an hour and a half (in comfortable waiting spaces both inside and out) I was driving home with my new tires and information regarding my break health and one tire that would need alignment. I will take care of that ASAP, and make an appointment with Lex Brodie, Hilo!

My experience with Lex Brodie’s was top notch. They have a good group of employees. Initially I had issues with the set of Cooper STR pro’s. Must of been a bad batch. Daniel (Manager), Josiah(service writer), Vernon(tech) and the rest of the crew was very accommodating and understanding to my dilemma. Long story short, I went through 2 sets of Cooper STT pros and finally switched to the Mickey Thompson Baja MTZ P3. Great tire with side bites. Overall rating is 5 stars because of their excellent customer service even although the coopers was flawed from the factory, their commitment to their customers are second to none. Definitely will recommend this branch to everyone I know

Very friendly staff, and accommodated my walk in safety check.

We love the wonderful service and the friendly and courteous staff! It's also great to have a comfortable room to wait in while our car is being worked on.

Very efficient, pleasant. Saved the State a lot of money. Pays to get a second opinion.

As always, very good service.

Thank you for your efficiency and courtesy, and for the explanation of what to expect from the computer generated diagnosis to be performed, all performed in a very timely fashion and completed on same day.

We got our tires replaced today. Great company culture as I appreciate the friendly and efficient staff at both Big Island locations. Great jon Mike & Jan.

Quick, helped me get tire fixed, though this was my 3rd request