Anita answered the phone and instantly remembered me from months ago. Right away I felt so at ease. I had two tires maliciously slashed so her professional yet so very personal manner, well she was a God send. I told her that I felt like I just got a big honi hug. I ended up coming to this location where she was on site. She actually came out and gave me that much needed real hug. Like what!!!! I’ve always loved Jan in Waimea and the guys from the other Hilo store have always treated me like family. This day we were family. Ohana, and customer, for life. Give that girl a raise haha. Mahalo nui loa. Sabrina Briggs

Good service

Very prompt and informative

Was an time and got it done.

Always very tentative and friendly easy to deal with I always have a very good experience there

I went in to see if they sold fix a flat because my back tire had an extremely slow leak. I went to several gas stations, and the pumps were broke. Plus, they charge almost $3.00 to use, and then it goes off because I can't run around the car that fast. Let Brodies did not sell it, but I was told to bring my jeep in early, and they could plug it. I was told to pull to the back of the store to pay for air. I did that. A very wonderful man came to my vehicle and asked what I needed. I explained I needed air in my tire. I asked how much because nothing in Hawaii is free. He stated I'll be more than happy to help you. He filled my tire. He came around to the drivers side and looked at my panel and said the other tires were low and said he would take care of it. He filled the other tires as well. I told him that I was so appreciative and grateful. I asked how much. He said it's free. I just wanted to help you. I am on oxygen. I had tears in my eyes because no one seemed that they wanted to help me. He said if it goes low again, just to come back. I thanked him so many times. I proceeded to hand him a tip, and he refused. He said I was just happy to help you. I would tell anyone to go to Lex Brodies. They do my oil changes and car inspections, and they always have been nothing but kind and helpful to me. A big Mahalo to Lex Brodies.

Great service.

Very professional. They went the extra mile to pitch for my safety and were fair with pricing.

Great place have all my autos serviced here..Logan had my car inspected and ready in less then 15 minutes....Mahalo

Fast, friendly, reliable service at Lex Brodie’s in Pahoa! They are honest and very professional with fair prices. Absolutely recommend!