This was my first time calling in checking on tire stock for my Honda Fit. Louis was very friendly (could feel his smile over the phone) and helped me with securing the tires. He took the time to price it out for me and place the tires on hold. I had contacted two other places before calling you all. Normally, the service center at Big Island Honda takes care of my tires. But since I had a flat, I needed a tire right away and you all had it in stock so I purchased two. When I got to the service center, I was greeted with Aloha and kokua by Gabby. From start to finish, I was pleasantly surprised with the customer service. Mahalo Nui

great service and personnel.

I got new tires here. They had the tires I wanted and they got them on the same day I called to make an appointment. There was a small snafu but Salazar made sure to double check a lot with me and got it fixed very quickly. Wait time (with same day appointment) was 3 hours. Excellent job.

Great service ! John was very professional & kind as all the employees. Mahalo, Devorah

Excellent, professional, and quick service!

From the time I walked in the door (actually from the time I called to make the appointment) to the time I paid and drove away, each employee was extremely friendly, attentive to detail, and clear about each step of the process. I especially like the vehicle report that they text and make available online. It is detailed and quite clear, including any recommendations they make. Couldn’t be happier— and the prices are quite reasonable.

i only wish to do a personal review, thank you.

2 hours for safety inspection and lost my keys.

Had a wonderful chat with one of the "old-timers" there. I turns out I knew his parents! Anyway, all of them are great to work with. Very pleasant! However, I do wish we could get a car wash here in Kamuela too! That would be awesome!!

Service representative was very pleasant and easy to converse with. Overall an excellent experience. Will use them again.