5
Kailua-Kona

Very good service-quick and professional.

5
Kailua-Kona

Car was towed in. Got a call right away,and continued to get calls on what was going on. Car fixed the next day. I’m a widow & 81. I really appreciate the kindness shown & the honesty. Thank You.

5
Kailua-Kona

Always willing to fit you in during an emergency and accurate with their diagnosis. Friendly staff.

Thank you Michael for the 5-Star rating on your recent service. We appreciate you!! Aloha... the Kona Lex Brodie's Team =)

- Kailua-Kona
5
Kailua-Kona

The guy's in fast lube kona was awesome, smart, and desently quick.... "Good job guys"👍🏾 that's what keeps me coming back the right attitude and ALOHA this crew has!!!

1
Hilo-Wiwoole

I had my car alignment done in August. Went to Lex Brodie's in Hilo a week ago to get a tire changed. After I visited there now my car keeps veering to the left. I had the air checked on the tires thinking it might be low on air, it wasn't. So the alignment is all of a sudden off now. That leads me to think that something was amiss when I took my car there. Needless to say, I'm not going back there ever! . Edit: really wish I read the reviews before I went there. It seems that others have had this same issue it seems. I live in Ocean View so even if they offer to fix it, I'm not going to drive back down there. Is rather take it to someone trustworthy. . Edit: RESPONSE Thank you Anita for the offer! I pass on any offer to take care of this problem since I am so very far away from the shop. One thing though, even though your solution MAY fix the problem, and veer towards the right instead, I highly doubt that as my car was not veering severely either way as my car's alignment was recently done by Goodyear and the tires have also been rotated. It's a scary thought to know that previous to bringing it in to Lex Brodie's, the car was not veering either way but after the servicing, it SEVERELY began to veer. I highly doubt that rotating it again will be the solution if you say that it will them begin to veer in the opposite direction. That really isn't a solution either. But thank you!

Thank you for your feedback Lorita. We are sorry you feel this way. You obviously are not happy with your recent service we provided to you. I did some research to see what it was that we did for you. We replaced one tire on your vehicle, but in doing so -we put your new tire to the rear (which is our policy) and rotated you back tire to the front. Depending on the condition and wear of the tire we moved to the front, this MAY be the cause of the pulling to the left that you are experiencing. We will be happy to cross rotate the tires in the front so that your pull will be to the right instead of towards on-coming traffic. Mahalo for your business. Aloha.... Anita =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Nice staff--very respectful. The waiting time wasn't that long. All in all, very pleased.

5
Hilo-Wiwoole

Quick service. Didn't want to spend a Sunday morning doing this but in and out 1 hour. Good job

YIPPEE!! Glad we took care of you in a timely manner. Aloha.... Anita and your HILO Car Care Team =)

- Hilo-Wiwoole
5
Waimea

Excellent service. The emailed report of all systems inspection was helpful. Both Clint at check in and Royce (Technician) were very professional. In and out on time. I will continue to take all of our family vehicles there. Mahalo!

5
Hilo-Wiwoole

Excellent service, wonderful staff and a very clean center.

5
Waimea

Josh and Clinton provided prompt; courteous service!

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.