Hilo-Wiwoole
Purchased 4 tires with ease. Salesman Nelmar Cabay, was very helpful in finding the available tires close matching to my original cause every where I called, they didn't have it. Had to go 10 millimeters thicker. Upon completion of tire installation, I received a text from Lex Brodies, informing me about my vehicle, the things they checked, and the conclusion. Then I received a phone call from Namar, confirming vehicle ready and findings. I was so glad they found the problem I've been searching to find why my vehicle made a thunk noise while I turned. My vehicle passed 35 item inspection and failed 1 inspection, the front suspension. Possibly upper control arm loose and would need to make an appointment for full front end inspection. It was a Sunday and only tire service day. Mahalo technician Jackson Aiona for a great job.
Thank Lena for your feedback and for your business. So glad that Nelmar and Jackson took good care of you and your vehicle's needs. Safe Travels! Aloha... Anita and your Hilo Car Care Team =)
- Hilo-Wiwoole