Pahoa
Terrible service.Completely unprofessional to the fullest they didn’t even lock my truck up in the parking lot and upon arrival for a safety inspection they instantly tried to sell me tires. Then to top it off they write up how much it’s going to cost me for tires after telling them I wasn’t interested. I will drive my truck to Kona for a safety inspection before I take it back to these guys that try to take advantage of you. If it was up to me zero stars would be an option and they deserve zero stars
CHARLES.... Thank you for your feedback. If you came in for a safety inspection and we noticed that your tires are worn, seperated or old, we can't complete your safety inspection because it will fail for unsafe tires. It is our job to make sure that our customers are safe on the road. Also, because we are a tire and auto repair center, we must document our findings regardless if your want tires or not. It's about what you need and what is right for the customer. If we did not document our findings and you travel down the road and suffer a blow-out -which causes you an accident, Lex Brodie's can be held liable for not making you aware of your tire situation. I hope this all makes sense to you and other customers. Aloha.... Anita =)
- Pahoa