5
Kailua-Kona

Very professional and friendly. Met all of our needs.

1
Kailua-Kona

Very BAD customer service

ALOHA SALOMON.... We apologize for the miscommunication. When your private auto mechanic called to ask if we could do an alignment on your vehicle, we said we had no room on the schedule but could try to squeeze your vehicle in. He said no problem and dropped it off with us. We had no idea that HIS customer was coming by to pick it up at our shop. We thought we were keeping your vehicle till the next day. Again, Our apologizes for the miscommunication. Aloha... Kona Lex Brodie's =)

- Kailua-Kona
5
Kailua-Kona

Great customer service. Timely appointment start.

5
Kailua-Kona

Prompt, great service. Iva was super helpful, as was Trytan. Thanks Lex Brode!

5
Kailua-Kona

They were really nice and service was done quick.

5
Kailua-Kona

Awesome service!! Took my Nissian Titian in early in the morning, and mechanics/service guy was very friendly and helpful! Customer service was fantastic! I left very satisfied!

5
Kailua-Kona

Excellent service. Thank you!

5
Kailua-Kona

Kona for an oil change is always available ! I only wish the Waimea shop would take oil change drop-in’s like they do. Why is it that they don’t? It’s hard and not always convenient for others who work out here north to get their oil change done. Appts are also not that convenient for their customers schedule as I have attempted instead I would now make that long trip to Kona st random and have never been turned down.

5
Kailua-Kona

I needed to check my alignment after purchasing new tires. Lex Brodies could have easily charged me for them to check it. My alignment were within specs and there was no charge. Honesty is hard to find when seeking service repairs however at Lex Brodies honesty reigns as policy. Thanks Iva Mata for your professionalism and honesty and to all the techs.

5
Kailua-Kona

Those guys did exactly what they said. Put four brand new tires on my car and had me out within 75 minutes. Excellent service

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.